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BMW of Allentown
Allentown, PA
2,302 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,302 reviews
July 18, 2021
My first experience was very professional!Todd was very My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. More
by bob
Employees Worked With
July 18, 2021
Ethan provides me with excellent service, always answers all my questions regarding BMW service. I am very happy with the treatment I receive when I visit the Daniels dealership. all my questions regarding BMW service. I am very happy with the treatment I receive when I visit the Daniels dealership. More
by skatz
Employees Worked With
July 16, 2021
Made appointment on line specifically because I had to wait - only needed inspection& emissions - took an hour& half to tell me I should replace brake pads so that was another hour plus - I guess that ma wait - only needed inspection& emissions - took an hour& half to tell me I should replace brake pads so that was another hour plus - I guess that maybe wouldn't have been so bad but a customer( husband& wife) & 2 daughters came in to salesman Matt - they put the girls in the waiting room where I was & totally ignored them- the younger one( about 6) was autistic and constantly yelled & grunted for over 1 1/2 hours- I sympathize the child is disabled but there should be a policy that children must stay with parents - it was totally ridiculous and made me rethink about coming back here again I left 3 hours later with a massive headache More
by RJ
Employees Worked With
Robin Cox
July 16, 2021
John helped me find the car that I really wanted. I left feeling the kind of support one would hope for from a dealership of such high-quality vehicles. Gary Daniels clearly sets the positive tone. High mar feeling the kind of support one would hope for from a dealership of such high-quality vehicles. Gary Daniels clearly sets the positive tone. High marks. More
by Mark
Employees Worked With
July 15, 2021
My thanks to Austin and Daniels BMW for the great level of service! It doesn’t matter if they’re service my older X3 (the 2005 that was just serviced) or my new one. I always that get the best level of car of service! It doesn’t matter if they’re service my older X3 (the 2005 that was just serviced) or my new one. I always that get the best level of care and service. They make you feel like family and a VIP. More
by BA
Employees Worked With
Austin Schlemmer
July 15, 2021
Excellent service. The service manager was to the point , excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. More
by alim10004
Employees Worked With
July 15, 2021
Great experience. Loved their video to show what they found.. Very easy to work with and schedule an appointment. A little pricey, but would definitely recommend them. found.. Very easy to work with and schedule an appointment. A little pricey, but would definitely recommend them. More
by Dou
Employees Worked With
Robin, Ryan Mertz
July 15, 2021
Daniels BMW is very easy to deal with and very accommodating. They are knowledgeable about their cars. They explained all my options. I highly recommend this dealership. accommodating. They are knowledgeable about their cars. They explained all my options. I highly recommend this dealership. More
by Suzyqspl
July 15, 2021
Ethan is always upbeat. Everything was explained to my satisfaction. He always puts me at ease. Eager to accommodate my schedule. Thank you Ethan and your team as well. satisfaction. He always puts me at ease. Eager to accommodate my schedule. Thank you Ethan and your team as well. More
by pureau
July 14, 2021
Always an excellent experience. I had another flat tire and everyone at MINI helped with the replacement. Luis was great, Robin was helpful, And Lauren and Matt pleasantly made the time pass well. They are and everyone at MINI helped with the replacement. Luis was great, Robin was helpful, And Lauren and Matt pleasantly made the time pass well. They are the A-Team!! More
by MKerkis
Employees Worked With
Luis Rodriquez, Robin Cox, Lauren Leabman, Matt Murphy
