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BMW of Allentown
Allentown, PA
2,301 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,301 reviews
July 14, 2021
Dave is a great client advisor. I am a picky customer and he went out of his way to make me happy. I made them a fair offer and they accepted it without any haggling. I have bought several cars from them he went out of his way to make me happy. I made them a fair offer and they accepted it without any haggling. I have bought several cars from them and will continue to do so More
by Cjwsr56
July 13, 2021
I purchased my JCW hardtop from Matt, in sales back in 2016 and I’ve been dealing with Robin, from service, since 2014 when I purchased my very first Mini Cooper. I always been treated professionally. I 2016 and I’ve been dealing with Robin, from service, since 2014 when I purchased my very first Mini Cooper. I always been treated professionally. I would recommend both of these gentlemen, weather you’re looking to buy , or service. More
by stevedzienis
Employees Worked With
Robin
July 13, 2021
By far one of the best customer service experience I’ve had in a dealer servicing department. Ryan was very helpful, very knowledgeable and very understanding. Highly recommend! had in a dealer servicing department. Ryan was very helpful, very knowledgeable and very understanding. Highly recommend! More
by Penaedgar
Employees Worked With
Ryan Mertz
July 13, 2021
Ryan is my new consultant. He was able to get my car serviced a bit earlier then my original appointment. He was friendly and very professional. serviced a bit earlier then my original appointment. He was friendly and very professional. More
by Lismarie63
Employees Worked With
Ryan Mertz
July 11, 2021
As usual Louis of the service department took care of my Mini’s every need. She’s always in good hands at Daniels BMW after all these years! Mini’s every need. She’s always in good hands at Daniels BMW after all these years! More
by Lmorrash
Employees Worked With
Luis Rodriguez
July 10, 2021
it waspainless fair deal. David was great no issues would recommend I dreaded spending hours in the dealership but we were finished in less than 2 hours recommend I dreaded spending hours in the dealership but we were finished in less than 2 hours More
by jimmy land rover
Employees Worked With
July 09, 2021
Excellent customer service. Friendly, professional, pleasant atmosphere and people. Ryan did an excellent job from intake, consultation, service status, to pick up. Job well done! pleasant atmosphere and people. Ryan did an excellent job from intake, consultation, service status, to pick up. Job well done! More
by Yvonne Newton
Employees Worked With
Ryan Mertz
July 09, 2021
Luis is the best!! Always tries to help out. He goes the extra mile, not only for my Mini, but my truck as well. Help me with my warranties for my Mini. Great Dealership. the extra mile, not only for my Mini, but my truck as well. Help me with my warranties for my Mini. Great Dealership. More
by Mini cooper
Employees Worked With
Luis, Clint Peters
July 09, 2021
Service is easy to schedule. I drive 1:45 to get there and appreciate that my car is taken in on time and the wait is reasonable. Waiting area is comfortable. Service advisors kept me well informed. and appreciate that my car is taken in on time and the wait is reasonable. Waiting area is comfortable. Service advisors kept me well informed. More
by Jtmuscat
Employees Worked With
Luis Rodriguez
July 09, 2021
Todd and the entire team provided one of the best customer services I have ever received.. they provided me with all the information and are working with me for futures visit A1 services. customer services I have ever received.. they provided me with all the information and are working with me for futures visit A1 services. More
by Mpere1
Employees Worked With
