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BMW of Allentown

Allentown, PA

4.9
2,295 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,295 reviews

February 02, 2021

Always first class and trustworthy from sales to service with top notch people working to provide the customer with the best experience. A credit to the Automotive Industry. More

by ESheetz395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Amill Business Manager, Jane Billig
Feb 03, 2021 -

BMW of Allentown responded

Thanks for trusting the Daniels BMW team! We're thrilled to hear we always deliver top-notch service and we're glad to have you as a customer.

February 01, 2021

One word … EXCEPTIONAL !Many words … never pushy, One word … EXCEPTIONAL ! Many words … never pushy, extremely knowledgeable, fair trustworthy, very responsive, friendly. Dmitry is the quintessenti More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

BMW of Allentown responded

Wow! Thank you so much, David. Your loyal business with us at Daniels BMW means so much to our team. We greatly appreciate your business and your recommendations to family and friends. We'll see you on your next visit!

January 30, 2021

Great experience!. Todd Simpson in particular was extremely helpful & went above and beyond to assist with questions. You don’t get that everywhere, but he explained things to me that the other deale More

by kelliegriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

BMW of Allentown responded

Thank you for the excellent review! We're so glad that Todd was able to answer all your questions and we look forward to assisting you with your future sales & service needs. Take care and thanks again, from all of us here at Daniels BMW!

January 30, 2021

Great honest service all the time! Todd is great and communicates very well as to what is needed to my vehicle. Great service always a loaner available. More

by Daniels all the way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

BMW of Allentown responded

Thank you for your review, Todd! We appreciate your business at Daniels BMW!

January 30, 2021

excellent service. honest. nice people. I trust them. Ashley is very pleasant and kind person. This is my second new car from her. good experience. More

by joeszhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Allentown responded

Thanks for trusting the Daniels BMW team! We're grateful to have you as a customer.

January 28, 2021

After visiting a few dealerships this was by a wide margin the best. From Madeline answering the phone and helping me before the sales team was in to Ashley and Brian's help I wouldn't waste my time a More

by koons501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline, Brian
Jan 29, 2021 -

BMW of Allentown responded

Thank you for this great feedback on our team! We're so happy we could help you out, we appreciate your business with us at Daniels BMW.

January 27, 2021

My buying experience with Daniels BMW and sales associate Ashley was extremely pleasant, and for that, Thank you Ashley!!! From the moment I reached out to them via internet, to scheduling the test drive and More

by Ryan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Allentown responded

Ryan, thank you for taking the time to share your experience with Ashley at Daniels BMW! We're so glad to hear Ashley could make the entire experience welcoming and efficient! We hope you are loving your new car, and want to welcome you to the BMW family! Safe travels!

January 27, 2021

I told Ashley exactly what I wanted to pay and she got it done! Very easy transaction. Finance manager was also very nice! Very friendly service! Go see Ashley Alderfer! She is a pleasure! Very sweet! More

by Sbellows37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Allentown responded

Thank you for this wonderful feedback! We're lucky to have Ashley on our team here at Daniels BMW, we'll pass along your kind comments to her! Take care!

January 27, 2021

Made appointment very quickly with friendly and knowledgeable service advisor, Lisa Manento. Excellent repair to damaged wheels was done quickly also. Dealership followed COVID safety guidelines. More

by GV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Allentown responded

Thank you for this fantastic feedback! We're glad you chose Daniels BMW for your service needs, see you next time!

January 27, 2021

Made me feel right at home. Easy to talk too and explained everything perfect. All in all a great buying experience. Very happy with my purchase. More

by Bedrock42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Amill
Jan 27, 2021 -

BMW of Allentown responded

We’re glad we could deliver a 5 star experience! Thank you for choosing Daniels BMW!

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