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BMW of Allentown
Allentown, PA
2,295 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,295 reviews
December 29, 2020
Our entire experience was exceptional. Maddie and Ashley were warm, gracious and welcoming. Purchasing our M550 was stress free and actually enjoyable. Great experience and Ashley is the best! were warm, gracious and welcoming. Purchasing our M550 was stress free and actually enjoyable. Great experience and Ashley is the best! More
by BWHANNA67
December 22, 2020
Fantastic experience working with Dmitry Kukuy. We were a first time customer and the service was above and beyond expectations. Very professional and knowledgeable about the vehicles. Would recommend Dmitry first time customer and the service was above and beyond expectations. Very professional and knowledgeable about the vehicles. Would recommend Dmitry to anyone looking to buy a BMW. More
by tadschantz
Employees Worked With
December 22, 2020
Ashley was very helpful in helping me locating the vehicle that best fits my preference and completing the lease deal for me with a very reasonable offer. Business manager Brian at the dealership was vehicle that best fits my preference and completing the lease deal for me with a very reasonable offer. Business manager Brian at the dealership was very helpful in getting me the lease protection I want without trying to sell me things I don’t need. The whole purchase expedient was very pleasant and efficient. More
by Jason
Employees Worked With
December 22, 2020
I've been a customer since 2002 and was concerned after my previous salesman was no longer there. Dmitry is extremely knowledgeable and understood some of my unique requests. I got the car today and and my previous salesman was no longer there. Dmitry is extremely knowledgeable and understood some of my unique requests. I got the car today and and looking forward to continuing to work with Dmitry and fully understand the car. I have confidence in recommending Dmitry and Daniels to my friends. More
by 540i
December 20, 2020
We were comfortable with Daniels BMW from the start. Chris Dait and Brian Amill listened, accommodated. Genuine, friendly, professional environment. X5 drives like a dream. Chris Dait and Brian Amill listened, accommodated. Genuine, friendly, professional environment. X5 drives like a dream. More
by Phil & Ellen
December 18, 2020
Everyone at Daniels BMW are always friendly, courteous, attentive, and helpful. I have never had a bad experience there and have been a customer for about 15 years. My salesman, John Evans, is spectacular attentive, and helpful. I have never had a bad experience there and have been a customer for about 15 years. My salesman, John Evans, is spectacular. No matter how many times I contact him with a question he's always patient and helpful. I just picked up my new car this week thanks to all of his help and guidance. Buying the new car is fun and exciting, but the service department is even more important and they do not disappoint. Thanks to everyone at BMW! More
by Debbie D
Employees Worked With
Other Employees :
Clint Peters
December 14, 2020
I have nothing but the highest of praise for Daniels BMW, they are a top-notch dealership. One of the most important things at any business are it’s employees, and every person I dealt with there is knowledg they are a top-notch dealership. One of the most important things at any business are it’s employees, and every person I dealt with there is knowledgeable and gracious. Kudos to Jane Billing, my sales rep, and Joe Grazer, sales manager. They both made my experience as a first time BMW owner exceptional! I absolutely love my new SUV! More
by brenda
December 13, 2020
Pleasant and always very accommodating . The work needed is always explained and done right the first time and completed when promised . In addition I am always asked if a loaner is required .Simply put yo is always explained and done right the first time and completed when promised . In addition I am always asked if a loaner is required .Simply put your treaded with respect and made to feel as though your business matters . From a new car sales perspective Ashley Alderfer was extremely knowledgeable and just easy to deal with , Joe Grazer again was extremely patient and helpful and made the sales process a pleasure no matter how many times I asked for a bit more of his time .In addition Clint Peters made me feel at home as we shared some car experiences and asperations while we completed our business .Last but surly not the least Chris Dait was a pleasure to deal with .All in all a very professional but warm atmosphere .Excellent More
by johngian
December 10, 2020
Christopher Dait provided excellent service and I got an extremely quick delivery on my built X3. I would not hesitate to recommend to my friends and family. extremely quick delivery on my built X3. I would not hesitate to recommend to my friends and family. More
by tonyl1111
Employees Worked With
December 09, 2020
Christopher Dait was the client advisor I needed. He is thoughtful and knowledgeable. He guided me through my new vehicle purchase with ease and comfort. thoughtful and knowledgeable. He guided me through my new vehicle purchase with ease and comfort. More
by Michael St.
