Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Allentown
Allentown, PA
2,297 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,297 reviews
November 16, 2020
Excellent experience. John Evans was attentive, responsive, and very helpful. He really went above and beyond the call of duty including going out of his way to help us buy late on Friday night. responsive, and very helpful. He really went above and beyond the call of duty including going out of his way to help us buy late on Friday night. More
by Chucky Cho
November 11, 2020
Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. customer service... they always go the extra mile to work things out when something unexpected happens. More
by jhaering
Employees Worked With
November 11, 2020
Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressure manner, and stays in touch throughout the service process. More
by Abarja
Employees Worked With
November 11, 2020
Dmitry was so responsive throughout my whole sales process. My experience with him was amazing. He answered all of my questions and concerns on helping me make my purchase decision. He made it easy f process. My experience with him was amazing. He answered all of my questions and concerns on helping me make my purchase decision. He made it easy for me to commit and I’m glad I did. I love my BMW X5. Even after the delivery, he is still readily available to hep me. Great job, Dmitry and Daniels BMW!!! More
by yeek
Employees Worked With
November 10, 2020
Wonderful and personal experience with Dmitry who was very helpful and available whenever we had questions. He provided excellent customer service and we are so happy with our new vehicle. Highly recomme very helpful and available whenever we had questions. He provided excellent customer service and we are so happy with our new vehicle. Highly recommend! More
by jaimekm
Employees Worked With
November 09, 2020
I have been leasing and buying cars from Daniels for the last 6 years. Great team and always willing to assist whenever needed! Ashley helped me this time around and was excellent. last 6 years. Great team and always willing to assist whenever needed! Ashley helped me this time around and was excellent. More
by jennifer perez
Employees Worked With
November 05, 2020
I am very pleased with Daniels BMW, along with John Evans my sales man. He was very patient and let me make a decision on my own with out being pushy. He gave me options to see and test drives on each Evans my sales man. He was very patient and let me make a decision on my own with out being pushy. He gave me options to see and test drives on each suv. More
by Danae_allie
Employees Worked With
November 04, 2020
We made an appointment to look at a BMW on line. Chris was waiting for us when we arrived with the car we were interested in. He took us on several test drives with different cars until we found the one was waiting for us when we arrived with the car we were interested in. He took us on several test drives with different cars until we found the one we feel in love with. He very was patient with us through the whole process. We never felt pressured. He wanted to make sure we found the right car for us. He was a pleasure to work with ! More
by Kg
November 04, 2020
I've been buying and leasing cars from Daniels for over 15 years. Everyone I've worked with there from sales to service has been great. The handling of the deals has been easy and transparent. 15 years. Everyone I've worked with there from sales to service has been great. The handling of the deals has been easy and transparent. More
by CEO Biker
October 27, 2020
Could not be happier with the ease and simplicity of the purchase of a pre-owned X5. Dmitry promptly assisted with last-minute requests from my lender and ensured a smooth transaction. The condition the purchase of a pre-owned X5. Dmitry promptly assisted with last-minute requests from my lender and ensured a smooth transaction. The condition the vehicle was delivered in was excellent, and as exceeded all expectations! Thank You! More
by jshomper
Employees Worked With
