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BMW of Allentown
Allentown, PA
2,301 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,301 reviews
November 02, 2019
Professional, courteous, and welcoming. Top shelf treatment and work. The folks, the service workmanship, the courtesy, the welcoming feeling, the relationships built, are all worth the pric Top shelf treatment and work. The folks, the service workmanship, the courtesy, the welcoming feeling, the relationships built, are all worth the price of service. If you want it done right, you take your vehicle to Daniels. I love that the place is neat as a pin, the coffee is always hot, and the cookies are delicious - not good for my weight, but delicious. More
by alfonsas
November 01, 2019
Great deal for exactly what I wanted. I first contacted David with a difficult request. To find me something used, cheap and reliable. He came through with flying colors. David found me I first contacted David with a difficult request. To find me something used, cheap and reliable. He came through with flying colors. David found me a used car still covered under manufacturer's warranty and managed to get me such a great price on it, I purchased the extended warranty as well. David was courteous, responded to all my questions and made me feel like all my concerns were his top priority. More
by Opp187
Employees Worked With
November 01, 2019
Thank You, Dmitry Thank you, Dmitry for making the process of purchasing the new car so enjoyable and trading in the old one hassle free. We loved the deal, very happy Thank you, Dmitry for making the process of purchasing the new car so enjoyable and trading in the old one hassle free. We loved the deal, very happy with the car, and hoping to return in a few years. Your promptness, attention to details, and professionalism are very appreciated. Thank you so much. E.Y. More
by EY
Employees Worked With
October 31, 2019
Phenomenal Customer Service This is my second vehicle with Daniels BMW and I couldn't be happier! Ross Banks made the entire process effortless and within two days I had a new v This is my second vehicle with Daniels BMW and I couldn't be happier! Ross Banks made the entire process effortless and within two days I had a new vehicle delivered to me. I highly recommend Daniels BMW and Ross Banks. More
by TDN
Employees Worked With
Ross Banks
October 31, 2019
Daniels BMW was a great experience. I had great service and felt like a friend as soon as I walked in the building. I felt very confident that I made the right choice at Daniels. and felt like a friend as soon as I walked in the building. I felt very confident that I made the right choice at Daniels. More
by Jeff Frank
Employees Worked With
Jane Billig
October 30, 2019
Chris Dait was attentive and extremely helpful. He made the car buying experience easier than I could have anticipated. Highly recommend Daniels BMW and Chris! the car buying experience easier than I could have anticipated. Highly recommend Daniels BMW and Chris! More
by Gabi B.
October 27, 2019
Friendly dealer treats you great My second vehicle purchase was just as enjoyable as the first. From the moment you walk in the door the staff is great. Everyone is very friendly, I w My second vehicle purchase was just as enjoyable as the first. From the moment you walk in the door the staff is great. Everyone is very friendly, I was greeted with a smile, offered refreshments, and even though I’m younger and was wearing my dirty work clothes they didn’t “pre-qualify” me. The sales department was easy to work with on both my purchases, the finance department was informative and thorough without being too pushy with their dealer add-ons. The service department has been great, always provided a loaner car and my car was always returned cleaned inside and out, even on a Saturday. More
by Joek83
October 25, 2019
Remote purchase I started out concerned about buying a vehicle from long distance, but Chris Dait (Sales) was extremely helpful , always available to help with my que I started out concerned about buying a vehicle from long distance, but Chris Dait (Sales) was extremely helpful , always available to help with my questions and following through on the deal from start to finish, including being there personally to take pictures and meet the shipper who was delivering the car. Everything he said about the car, which were all very positive (providing pictures and videos) were almost an understatement, in that I can't hardly believe how nice the care looks and drives. Clint Peters (Performance Manger) was also very helpful in taking care of the business side of the deal. Again, always promptly returning my phone calls and explaining the process. Even when I found out after he had already sent the paperwork, that there was still another form from my state that needed to be completed, he immediately took care of it and got it sent out that same day. Can't say enough on how pleased I was with Chris' and Clint's service. The car also exceeded all expectations of what we were hoping for. More
by Jim352
October 24, 2019
Awesome Dealership with Extraordinary Staff Came in on a busy Saturday and was immediately welcomed by the staff. I wanted to understand the differences between a 3 & 4 Series. A friendly asso Came in on a busy Saturday and was immediately welcomed by the staff. I wanted to understand the differences between a 3 & 4 Series. A friendly associate named Ross Banks was very helpful in understanding my needs and walked me though the features and options I valued the most. We went on a short test drive and now I am a proud owner of a 4 series! The whole process was enjoyable from end-to-end and cannot wait to point my friends & family to Daniels! More
by Sainiman
Employees Worked With
Ross Banks
October 22, 2019
Flawless experience during purchase of X5 Recently purchased a new X5 with delivery of the vehicle at BMW's Performance Center in Greenville, SC. From the moment we met the sales agent, Chris Recently purchased a new X5 with delivery of the vehicle at BMW's Performance Center in Greenville, SC. From the moment we met the sales agent, Chris Dait, it was an incredibly delightful experience. He was very patient and always upbeat--absolutely no pressure in any of our decisions. Since we took delivery in SC, it required a lot of coordination on Chris' part with the Performance Center. And our experience in SC was perfect, due in large part to all his hard work. After returning home, Dominic did a fabulous job squeezing us in to get the car inspected, as it was almost overdue. And working with Clint and Brian on the financial side was about as easy and stress free as it gets. We simply could not be more pleased with this dealership! More
by kathleenh
