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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
July 28, 2019
totally lost a sale! I have a 2014 BMW and was looking to lease a vehicle for my business. I called and set up an appointment to test drive one. When I got there the sales I have a 2014 BMW and was looking to lease a vehicle for my business. I called and set up an appointment to test drive one. When I got there the salesman I set the appointment with was not coming in that day. They set me up with another salesman. He took me out and asked me when I was going to be purchasing the car. I told him by the end of the week and that I was looking at other makes and models. Well that was a turnoff to him. We got back to the dealership and he took some information down and said he would pass it to the original salesman that set the appointment with me the next day when he came in???... really... they let me leave without giving me numbers and without talking to a sales manager. (That seems crazy as I use to sell cars and my manager would have flipped if I let a customer go with no TO) needless to say no one ever called me back! Well I ended up going with a jaguar and am very happy with my purchase. The only reason I gave this review any stars at all is because it says “overall rating of this dealership” and I have always had a great experience with Todd in the service department. More
by Kara
July 28, 2019
Continued excellence I have purchased cars from this dealership for over thirty years. The personal attention to detail and making the customer informed has continued to b I have purchased cars from this dealership for over thirty years. The personal attention to detail and making the customer informed has continued to be excellent. More
by Judgetaw
July 27, 2019
Treated professionally and with respect. They made all the effort to meet my needs and made sure I was happy with the deal. The sales person Ashley was professional and went through all the p They made all the effort to meet my needs and made sure I was happy with the deal. The sales person Ashley was professional and went through all the paperwork in short amount of time. More
by sheni
July 26, 2019
Professional and personable. Service advisors are knowledgeable, professional and personable, backed by first rate technicians and strong support from admins and service manager. Service advisors are knowledgeable, professional and personable, backed by first rate technicians and strong support from admins and service manager. Shuttle service and loaner car availability make service scheduling convenient. More
by Wilson Black
July 24, 2019
Service Daniels bmw has always been great for service & sales. I bought & service my bmw their since day one. They all have been always friendly & helpful. Daniels bmw has always been great for service & sales. I bought & service my bmw their since day one. They all have been always friendly & helpful. More
by Mike
Employees Worked With
July 22, 2019
Great Experience Jane Billig was extremely helpful and made buying a car a great experience. I am excited to be a member of the Daniels BMW family! Jane Billig was extremely helpful and made buying a car a great experience. I am excited to be a member of the Daniels BMW family! More
by Nicole
Employees Worked With
Jane Billig
July 18, 2019
A wonderful experience. Joe and John of Daniels BMW's dealership provided exceptional service and made car buying a wonderful experience . John and Joe went out of their way Joe and John of Daniels BMW's dealership provided exceptional service and made car buying a wonderful experience . John and Joe went out of their way to help us out in a very unique situation when the dealership was closed on Saturday night. We have no words to express our gratitude. This type of helpful response sets them apart from other dealerships. We will not hesitate to recommend anyone to Daniels BMW. You should be proud of these two gems. D.B. H.K. More
by DK HK
July 18, 2019
Routine Oil Change I was treated professionally and given wonderful service. Everyone that I came in contact with was friendly and courteous. The waiting area was comf I was treated professionally and given wonderful service. Everyone that I came in contact with was friendly and courteous. The waiting area was comfortable, quiet and accommodating and I was able to get work done while I waited for a very reasonable amount of time. More
by HappyBMWChick
Employees Worked With
Other employees who made sure that I was taken care of. Very friendly and very professional. , Dominic Hernandez
July 17, 2019
BMW 323i Ethan Harbison at Daniel BMW in Allentown Pa is a pleasure to work with. He is always responsive and helpful and willing to take time to explain any i Ethan Harbison at Daniel BMW in Allentown Pa is a pleasure to work with. He is always responsive and helpful and willing to take time to explain any issues in more detail. He also helps to determine what needs to be done and what items may be able to hold off until next time. I always ask for him to handle my appointments. More
by DannyO
Employees Worked With
July 14, 2019
Great experience Dmitry was extremely helpful and knowledgeable. One of my best experiences buying a car. He sat down with me and worked out a deal that was fair to Dmitry was extremely helpful and knowledgeable. One of my best experiences buying a car. He sat down with me and worked out a deal that was fair to both of us. I would highly recommend Daniel's BMW to anyone looking for a car. More
by JBond
Employees Worked With
