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BMW of Allentown
Allentown, PA
2,298 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,298 reviews
May 30, 2019
Great Salesman Chris was extremely helpful in finding us a new BMW. We started by "just looking" and ended up purchasing a great new 5-series sedan. Chris is extre Chris was extremely helpful in finding us a new BMW. We started by "just looking" and ended up purchasing a great new 5-series sedan. Chris is extremely knowledgable and has a great manner. He ws available when he said he would be, followed up several times after the sale, and made the entire process very easy. More
by AEP
Employees Worked With
May 29, 2019
Recommend Dealership The salesmen I found are extremely helpful. They will work with you to make a good deal that is good for the dealership and you. One thing though, The salesmen I found are extremely helpful. They will work with you to make a good deal that is good for the dealership and you. One thing though, I am somewhat anal about the cleanliness of the vehicle and I thought the detailing could have been a little better. A couple of the wheels were still dirty. Minor issue though. More
by mar2ini
May 28, 2019
Everything was great! Everything was just what you want when you buy a new car. Great sales support...Ashley did a great job and knows the cars in every detail. Fair trad Everything was just what you want when you buy a new car. Great sales support...Ashley did a great job and knows the cars in every detail. Fair trade in and a fair deal what more could you want! Second car from Daniels so I am very happy with there service support and there overall customer focus More
by Bob 1950
May 28, 2019
No Hassle My pre-owned car buying experience was easy and I got the best price right up front with any hassling. I would definitely buy another car from Danie My pre-owned car buying experience was easy and I got the best price right up front with any hassling. I would definitely buy another car from Daniels. More
by tgolfer
May 25, 2019
Great Customer Experience Jane Billig provided outstanding customer service throughout the process of purchasing our new SUV. She demonstrated excellent communication skills, Jane Billig provided outstanding customer service throughout the process of purchasing our new SUV. She demonstrated excellent communication skills, attention to detail, compassion and flexibility to ensure that our requests were met during a very stressful period of our lives. Every aspect of the purchasing process within her control met or exceeded our expectations. Brian Amill, Business Manager, was also very helpful in explaining available warranties and after purchase options in a clear and concise manner. More
by BizLeader
Employees Worked With
Brian Amill, Jane Billig
May 24, 2019
Overall great experience I was an out of state buyer from NH and was able to negotiate a deal via email ahead of time and Dmitry was able to get all my information ahead of ti I was an out of state buyer from NH and was able to negotiate a deal via email ahead of time and Dmitry was able to get all my information ahead of time since I had a 6 hour drive to pick up the vehicle. They held the vehicle for me for 2 weeks which was greatly appreciated. The car was exactly as advertised when I arrived. I had to wait a little bit to complete the financial process, but other than that everything went very smooth. I would certainly recommend Daniels to any buyers! More
by Cgoodnuff
May 23, 2019
Another awesome experience The 2019 BMW X5 drives like a dream. It has smooth acceleration, a great engine with surprisingly more horsepower than my last X5, and is simply a p The 2019 BMW X5 drives like a dream. It has smooth acceleration, a great engine with surprisingly more horsepower than my last X5, and is simply a pleasure to drive. The perfect size SUV, BMW offers the best features and a beautiful color display. Its user-friendly interface with Apple Play mirrors my iphone just as my Thunderbolt display mirrors my MAC, which means safer driving. Customizing the features and color details was fun, and Jane made sure I ordered everything we discussed. The genius department is there to answer questions and was friendly and helpful. Every BMW I’ve had, including a M3 ,X3 and X5, have all been great vehicles. Service visits are handled very professionally by Dominic. Very content with the purchase, I’m sure I will continue to be a Daniels BMW customer for the long run. More
by Anita
May 19, 2019
Friendly and knowledgeable The staff at Daniels is always friendly and knowledgeable. Very easy to do business with and very professional. I am a long time client for buying v The staff at Daniels is always friendly and knowledgeable. Very easy to do business with and very professional. I am a long time client for buying vehicles and servicing my BMW cars at Daniels and I have always been happy with the service I have received. More
by Steelers48
May 16, 2019
Annual Inspection Everyone is always very professional and accommodating. Todd Simpson, service advisor, is very pleasant to work with and knowledgeable. Explained ev Everyone is always very professional and accommodating. Todd Simpson, service advisor, is very pleasant to work with and knowledgeable. Explained everything clearly. Made sure I understood everything More
by 1Krazy
Employees Worked With
May 16, 2019
First Class treatment all the way Buying our cars from Daniels has been a great experience the professional staff - Jane, Bill,Brian and Clint we're truly a pleasure to do business wit Buying our cars from Daniels has been a great experience the professional staff - Jane, Bill,Brian and Clint we're truly a pleasure to do business with and helpful. Great dealership we now have three BMW's so I guess we are a BMW family! More
by Tucker
Employees Worked With
Other Employees :
Brian Amill and Kelly at reception, Jane Billig, Clint Peters
