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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
August 11, 2016
Outstanding Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Gra Very impressed with everything.Extreamly clean and comfortable,all employees were very courteous and helpful.How could anybody not like Ashley.Joe Grazer is the best of the best.I have met many sales managers in my long buying years.Joe is a standout.When I arrived (about 11:30am ) I never expected to leave their (4pm) with a 2016 series 7 BMW xdrive beauty.Thanks to all.Denis More
by Crazyme
August 05, 2016
no hassle buying After searching for months for a new or used BMW 4 series, I finally found what I was looking for at Daniels. They were easy to deal with and agreed o After searching for months for a new or used BMW 4 series, I finally found what I was looking for at Daniels. They were easy to deal with and agreed on the price I was willing to pay. No back and forth haggling. Very friendly and accommodating. Greg Clarke was wonderful to work with. More
by Happy BMW owner
Employees Worked With
Rich, Gregory Clarke
August 04, 2016
Purchase of a 228i xdrive convertible We 1st leased a 128i conv. from this dealership previous to our purchase & were pleased with the service & staff. When we decided we wanted to purcha We 1st leased a 128i conv. from this dealership previous to our purchase & were pleased with the service & staff. When we decided we wanted to purchase a newer model of the same type car we had leased, we naturally went back to this dealership because of the good experience. We never had any issues with the service or the capable & friendly staff. Thank you, Daniel's BMW More
by Carol
August 01, 2016
Excellent First Purchase experience at Daniels BMW From the minute I walked into the showroom through driving out of the lot in pre-owned vehicle, it was a great experience. Everyone I interacted with From the minute I walked into the showroom through driving out of the lot in pre-owned vehicle, it was a great experience. Everyone I interacted with was extremely friendly, helpful and knowledgeable. I was there to purchase a pre-owned convertible for a second car and had a specific budget to spend. It didn't matter to Eric, Gary or anyone else that I interacted with that it wasn't going to be a new car, they were so helpful and respectful, it was amazing. I had seen a specific car online, but unfortunately, it had already had a hold put on it, Eric spent the next 3 hours walking me through the different options available, including multiple test drives to help find the best option for me. Based on my experience, when I trade my "full-time" car next year, it will be at Daniels, with Eric. I have already recommended Eric and the dealership to friends looking to trade their current BMW - great place to purchase of car! More
by Kim
Employees Worked With
Gary Albanese, Eric Kunkle
August 01, 2016
Outstanding service Ashley Alderfer is very professional and very knowledgeable about everything at BMW. She has been certified a genius and will provide outstanding serv Ashley Alderfer is very professional and very knowledgeable about everything at BMW. She has been certified a genius and will provide outstanding service. I recommend her highly!! More
by Rob
Employees Worked With
June 27, 2016
Very professional, Modern facilities, professional people. Jane was very professional and had extensive product knowledge. Treatment , customer service was exceptional. Modern facilities, professional people. Jane was very professional and had extensive product knowledge. Treatment , customer service was exceptional. Delivery experience was a nice surprise. Class all the way. More
by tzellman
June 22, 2016
BMW "Must List" Fulfilled I was a previous owner of a Daniels BMW and was very satisfied with sales/service for 16 years. After purchasing a front wheel drive vehicle, my rec I was a previous owner of a Daniels BMW and was very satisfied with sales/service for 16 years. After purchasing a front wheel drive vehicle, my recent new car search brought me back to BMW with the Z-drive. Jane Billig was my Client Advisor and I met with her for a test drive and then a follow-up meeting to review my needs. I really appreciated the time she invested in me and the effort she displayed in searching for my specific BMW "must" list. Jane was professional and well informed on the BMW offerings and targeted on my needs immediately. The Daniels BMW organization should be very proud to have Jane Billig as part of their Sales Team. More
by BMW2
Employees Worked With
Jane Billig
June 21, 2016
Highly Recommend! Eric Kunkle was our Client Advisor when we purchased our new vehicle. Eric was very helpful and worked with us to get the car we were looking for. I Eric Kunkle was our Client Advisor when we purchased our new vehicle. Eric was very helpful and worked with us to get the car we were looking for. It was such a great experience we recommended him to our 3 children which all purchased their vehicles through Eric. Thank you Eric, Gene, Maria and Family More
by Maria & Gene
Employees Worked With
Eric Kunkle
June 20, 2016
Pleasurable Experience Great service, professional sales associate, beautiful dealership and impeccable cars. Our sales associate, Tony, was very helpful, polite, very know Great service, professional sales associate, beautiful dealership and impeccable cars. Our sales associate, Tony, was very helpful, polite, very knowledgeable and a pleasure to deal with. He answered all our questions and made us feel good about our choice. More
by Debbie
Employees Worked With
Tony Genao
June 20, 2016
Excellent Experience Had an excellent experience with Tony Genao and the entire team at Daniels. Tony, was responsive and thorough and probably the best experience I've h Had an excellent experience with Tony Genao and the entire team at Daniels. Tony, was responsive and thorough and probably the best experience I've had with a car sales advisor. Car had a minor cosmetic issue that wasn't handled, and he went out of the way to make it right then and there. Highly recommend. More
by Keith Albarella
Employees Worked With
Tony Genao
