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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
December 18, 2014
Unwavering excellence. Since 1987, I have been a proud owner of BMW products and a loyal customer of Daniels BMW. This dealership is staffed by true professionals who bend Since 1987, I have been a proud owner of BMW products and a loyal customer of Daniels BMW. This dealership is staffed by true professionals who bend over backwards to serve their customers. At every touchpoint (including follow-ups), I'm impressed by their attention to the smallest detail to make me feel valued and over-satisfied. If I could, I'd give them a 6th star on the rating. More
by J Makuvek
Employees Worked With
David Hackett, Peter Woelfle
December 17, 2014
Sales experience Greg Clarke and the Daniel's Team has been serving my family and I for several years now. After purchasing our 3rd BMW from Greg, the experience remai Greg Clarke and the Daniel's Team has been serving my family and I for several years now. After purchasing our 3rd BMW from Greg, the experience remains the same. Quality service and customer care. Can honestly say, we've had no negative experiences at Daniel's and it's what keeps us coming back. More
by Jkim9238
Employees Worked With
Gregory Clarke
December 17, 2014
Jeffrey Pecsek, Best BMW salesman on the east coast I have purchased 5 new BMW's from Jeffrey Pecsek. Each time he has not only satisfied all my questions and concerns at the time of purchase but has co I have purchased 5 new BMW's from Jeffrey Pecsek. Each time he has not only satisfied all my questions and concerns at the time of purchase but has continued to help with any questions or concerns i may have after the purchase. I would highly recommend him. I live in New Jersey and have a BMW dealer located more conveniently near my home however I continue to return to Daniels specifically because of the service I receive from Jeffrey. I feel I couldn't find a better BMW salesman anywhere. Would also like to add that I am extremely satisified with the service I have received with Joe Millington. Highly Recommended. Judy Johnson More
by judesj
Employees Worked With
Jeffrey Pecsek, Joe Millington
December 15, 2014
Jane Billig Should be the Face & voice of BMW Hello, I have been speaking to Jane for a few years actually. So this past Saturday, I finally met Jane. She is off the hook, meaning " youthful & ma Hello, I have been speaking to Jane for a few years actually. So this past Saturday, I finally met Jane. She is off the hook, meaning " youthful & mature", two qualities that are rare in todays market. I must say I have owned 2 BMW's previously and no one has ever demonstrated all the options that are offered in the BMW etc.. Jane drove me through the service bays (20) of them. Wow, I am impressed. She explained the updates etc. this is my first X3. Jane was and is thorough with her introduction, review, and farther help down the road. She has offered that I may come back and she will review and assist me in anyway possible. Can you imagine, I never knew that I had to press the SOS to activate? No one, at the other dealership, took the time or offer help. Daniels BMW, were more than fair on my trade and I mean fair. I am joyous. I thank you BMW and thank you Mr. & Mrs. Gary Daniels for hiring and training "Jane Billig". She is a keeper! It is so easy to criticize, but it is with great pleasure that I thank you for having Jane on your staff. God bless and thank you, Miss Deborah A Pride P O Box 2 Bear Creek PA 18602 570-479-7664 More
by Dmsp1997
Employees Worked With
Ryan, serviced department for kind., Jane Billig
December 09, 2014
helped me in a pinch I needed coolant for my 2008 X5 and only realized this after the service department had closed. Asked to speak to a knowledgable sales person to assi I needed coolant for my 2008 X5 and only realized this after the service department had closed. Asked to speak to a knowledgable sales person to assist with identifying the right product so I could buy from an auto parts store. Jane tracked down Rick Jones, technician who was still there and both of them secured a container of coolant which they gave to me free of charge. Their friendliness, willingness to help and ability to solve my problem quickly was a great reminder why I purchased and get my BMW serviced at Daniels. More
by CV-buyer
Employees Worked With
Rick Jones, Jane Billig
December 06, 2014
Much Appreciated Worked with Jane Billig...did the deal over the phone...she was reasonable and fair...the vehicle was delivered as promised and the quality of the ins Worked with Jane Billig...did the deal over the phone...she was reasonable and fair...the vehicle was delivered as promised and the quality of the instruction as to the car's features were detailed. She was clearly versed on the functionality of the 2015 BMW 328ix. This being there third car I purchased at this dealer, I can say that this was the most stress-free experience I have had due to Jane's efforts. Two thumbs up!! More
by FrankCenterValley
Employees Worked With
Jane Billig
December 05, 2014
Great Atmosphere The Dealership has a great Atmosphere l. The Saleswoman was great, not overly aggressive like some. When I'm ready. I will definitely be back to this The Dealership has a great Atmosphere l. The Saleswoman was great, not overly aggressive like some. When I'm ready. I will definitely be back to this dealership. More
by doublea.greene
Employees Worked With
Carrie Fortune
December 04, 2014
Great Experience We had a very enjoyable buying experience working with Jane Billig and the Daniels BMW staff. Jane was very informative, helpful, and never pushy. We had a very enjoyable buying experience working with Jane Billig and the Daniels BMW staff. Jane was very informative, helpful, and never pushy. She did a great job explaining the features of our new X3. We are very pleased with our purchase and with the treatment we received. More
by mheimann
Employees Worked With
Jane Billig
December 02, 2014
Car buying made easy We've been purchasing and leasing from Daniels for 20 years, and Greg Clarke has always made our experience easy. We work a lot of hours, and we have We've been purchasing and leasing from Daniels for 20 years, and Greg Clarke has always made our experience easy. We work a lot of hours, and we have been able to get things done by phone and email. Greg was able to go by our schedule, which was great! More
by Egentis
Employees Worked With
Gregory Clarke
November 30, 2014
Tears of Happiness I NEVER in my whole life would have thought I could afford a BMW. Carrie was the best, and definitely made a dream a reality! She was extremely know I NEVER in my whole life would have thought I could afford a BMW. Carrie was the best, and definitely made a dream a reality! She was extremely knowledgeable about the vehicle and willing to take the time to show me every component it had. She went above and beyond to help me see my options, price wise, and find something I was comfortable with in the long run. If you are interested in these cars, new or pre owned, Carrie is the woman to see. When I finally realized I was the owner of a BMW, I couldn't stop the tears from flowing and giving her the biggest of hugs. I can honestly say this car buying experience was the absolute best! More
by Clazur
Employees Worked With
Carrie Fortune
