BMW of Allentown

I live in Florida and bought a used BMW in a long distance transaction from Daniels. Worked completely by phone and email with Dick Hughes. He was totally professional, straightforward, and represent distance transaction from Daniels. Worked completely by phone and email with Dick Hughes. He was totally professional, straightforward, and represented the car accurately. I've never had a smoother, easier car buying experience. I've never purchased long distance before, but Dick took care of everything and my car arrived ahead of schedule in great shape. I would buy from Daniels and Dick Hughes again in a heartbeat rather than go to my local dealer--the distance just didn't matter given the superb service, professional behavior, and care Dick provided. More

I would like to rate Carrie Fortune and this dealership a Perfect score. Everyone is friendly and always willing to help. Carrie keeps me informed of any promotions going on, is very flexible, and I feel l Perfect score. Everyone is friendly and always willing to help. Carrie keeps me informed of any promotions going on, is very flexible, and I feel like she really cares about my interest. More

Robert is very knowledgable and friendly.I am so happy with the car he recommended. He went through every single options with me and help me making decisions. with the car he recommended. He went through every single options with me and help me making decisions. More

Carrie is one of the most genuine people in the business. Our family has been working with Carrie for several years now. She has been extremely helpful and professional during all of our transactions at Da Our family has been working with Carrie for several years now. She has been extremely helpful and professional during all of our transactions at Daniels BMW. I have often contacted Carrie with questions and she answers all of them in a timely manner even on her days off. She continues to follow up during the 'break in' period of my new vehicle to make sure I have no issues or concerns. I appreciate working with someone like Carrie when making a decision to purchase a vehicle as many experiences are cold and often times auto sales professionals lack any enthusiasm. Not the case with Carrie. Her hard work and care for her customers have, in a sense, made her a part of our family. Way to go girl!!!! More

My family has been doing business with Daniels BMW, specifically working with Carrie Fortune,for several years now and has always had a great experience. I was a first time BMW purchaser a few months specifically working with Carrie Fortune,for several years now and has always had a great experience. I was a first time BMW purchaser a few months ago and finally had the opportunity to work with Carrie first hand. She was fantastic during the entire process! She was completely prepared when we arrived for pick up and the transaction couldn't have gone any quicker or smoother. Carrie has followed up with me to make sure I'm enjoying my vehicle and not having any issues. She is easily accessible and willing to help out whenever she can! I look forward to doing business with Carrie and Daniels again in the future!! More

I've always loved cars, but my son, now 12, has just tumbled to their magnificence in the past year. So when it came time to jettison the car we never really wanted and buy the car we dreamed about, he tumbled to their magnificence in the past year. So when it came time to jettison the car we never really wanted and buy the car we dreamed about, he leapt off the line like, well, an M3. By the time I'd said, "Let's test drive a...," he was already on the computer, scheduling an appointment to test drive a BMW - in particular a sweet 335d that we'd seen (and drooled over) on Daniels' current inventory page on their excellent website. I'm awfully glad my son took the lead. Like the analog guy that I am, I would have just walked into Daniels and talked to whomever came up to me. I'm sure that would have been fine, but I may not have had the experience of working with Kay Reed. She was the one who responded to our online hail and met us one Saturday morning at 10 am for our test drive. BMW shoppers: when you go to sleep the night before you plan to go shopping, you'll dream of how much you'll enjoy the test drives, how great it will feel to turn to someone and say, "I'll take that one," how easy and satisfying the sales process will be, how exciting the delivery will be, and how respectfully and kindly you'll be treated. When you're in that dream, the person with you will be Kay Reed. And the car? Let me just say BMW diesel is a revelation. If you've never driven one, you're missing out on one of the most fun real-world driving experiences there is. More

Carrie Fortune was a breath of fresh in the auto purchasing process; no pressure, full of information, gives you time to consider your options and determine what you really want. I purchased a new X purchasing process; no pressure, full of information, gives you time to consider your options and determine what you really want. I purchased a new X3 with Carrie's assistance, and it was one of the least stressfull experiences in my auto purchasing history. Going from a 325 Coupe to a 4 door X3 was a big change, but with grandchildren it was the right choice. I'm preparing for another new BMW purchase, this time with Euro delivery, and Carrie will be my advisor once again. I've been to other BMW dealers that when you ask about Euro delivery they ask why would you want to do that ??? Daniels staff is experienced, professional, and knowledgeable, gives the customer confidence when making auto related decisions these days. More

The attention and service I received at Daniels BMW was excelent. I purchased my second BMW at Daniels and drove a long way with no regrets. Carrie fortune surprised me a lot with the knowledge and detail excelent. I purchased my second BMW at Daniels and drove a long way with no regrets. Carrie fortune surprised me a lot with the knowledge and detail she knew about the specific model I was looking for, with that I felt very comfortable purchasing my BMW at Daniels. I highly recommend her as a great sales person. More

We have just picked up our new X3 and were asked to rate this dealer and our salesperson through this website. We had a perfect buying experience ! Our salesman was knowledgeable, helpful with our order, ef this dealer and our salesperson through this website. We had a perfect buying experience ! Our salesman was knowledgeable, helpful with our order, efficient, and absolutely delightful to deal with. I feel we got a fair price and all manufacturer discounts were applied as well. Unlike some BMW dealerships I have visited in the past, this dealership continues to be friendly, customer oriented, and attentive. I am a repeat customer and the service department is very, very, good. Any repairs are done correctly the first time and appointment times are convenient and accommodating to my schedule. In the past, when we have had an emergency breakdown, the dealership responded immediately and got me going again with a BMW loaner. I feel as if the dealership really values my business and would highly recommend it to anybody looking to purchase or repair a BMW automobile. More

Carrie was knowledgeable, very friendly, overall provided a good experience in making a deal I was happy with. No hassles or hidden agendas! I plan to return when my lease is complete and deal with Carrie ag a good experience in making a deal I was happy with. No hassles or hidden agendas! I plan to return when my lease is complete and deal with Carrie again. More