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BMW of Allentown
Allentown, PA
2,304 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,304 reviews
February 15, 2022
My experience with Daniels BMW of Allentown has been great! The staff were super attentive and explained what was happening throughout the process of having my vehicle serviced. great! The staff were super attentive and explained what was happening throughout the process of having my vehicle serviced. More
by allentownbilly
Employees Worked With
Ryan Mertz
February 11, 2022
The service department at Daniels is top notch! Our service advisor Ethan is very knowledgeable and complete. He explains all the necessary services that will be done. Highly recommend Ethan @ Daniels service advisor Ethan is very knowledgeable and complete. He explains all the necessary services that will be done. Highly recommend Ethan @ Daniels BMW!!! More
by Gary B
Employees Worked With
February 10, 2022
Outstanding customer service from sales department and especially the service department. This is what keeps me coming back to Daniel's BMW year after year. I have been coming to Daniel's since 1985 and r especially the service department. This is what keeps me coming back to Daniel's BMW year after year. I have been coming to Daniel's since 1985 and recently just purchased my 9th BMW from Daniel's. I have been working with Ethan Harbison almost as long. I have never met a more patient and courteous person. He addresses all of your concerns and makes sure you are satisfied with your service experience. More
by bchopra2002
Employees Worked With
February 10, 2022
My client advisor was very welcoming, extremely friendly, always available and personable. They also offered me additional cash towards my trade in which other dealerships i had attempted a trade didn’t com always available and personable. They also offered me additional cash towards my trade in which other dealerships i had attempted a trade didn’t come close to, let alone offer me the original amount offered. My Overall buying experience was more than exceptional and there was regular communication about the status of my vehicle. I would highly recommend this dealership to anyone looking to purchase a vehicle! More
by hdesai1117
February 10, 2022
Everything was on time including the shuttle driver and the time of service. Everyone was courteous and friendly. the time of service. Everyone was courteous and friendly. More
by Steve
Employees Worked With
February 10, 2022
Excellent customer service. Everyone was super friendly and the process was quick and easy. Matthew was great as always and Clint was efficient and knowledgeable. and the process was quick and easy. Matthew was great as always and Clint was efficient and knowledgeable. More
by wren8302
Employees Worked With
Clint Peters
February 10, 2022
Bradford Gerhart was very helpful and fun - He answered emails that I sent leading up to the purchase and following the purchase, very helpful. emails that I sent leading up to the purchase and following the purchase, very helpful. More
by Andrea
Employees Worked With
Bradford Gerhart
February 09, 2022
Needed to use BMW roadside service for a blown out tire. They were great! They arranged to have my my car towed to Daniels. Even though the Daniels service department wasn’t expecting the work, they were ab They were great! They arranged to have my my car towed to Daniels. Even though the Daniels service department wasn’t expecting the work, they were able to replace the tire as well as perform some regular maintenance work that was due. My car was ready by early afternoon. More
by jlynn7q1
Employees Worked With
Ryan Mertz
February 09, 2022
My salesman is attentive to my requirements, and always performs his services in a professional manner. performs his services in a professional manner. More
by jrubino02
February 06, 2022
Very good interaction. John Evan was very caring. He helped us with the transaction. We would also like to thank Webb for his interaction. helped us with the transaction. We would also like to thank Webb for his interaction. More
by Syeve
