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BMW of Allentown
Allentown, PA
2,308 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,308 reviews
September 01, 2021
Loaner car was ready. Took me at my appointment time Explains what service I needed next also what service was performed today. Car was returned clean time Explains what service I needed next also what service was performed today. Car was returned clean More
by gretchenludders1234
Employees Worked With
Robin Cox
September 01, 2021
BMW is a very efficient organization and it is always a pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top d pleasure to take my car there.I generally work with Ethan Harrison who is always very helpful and pleasant. As far as I am concerned, it is the top dealership in the Lehigh Valley and Ethan is the best. More
by Robt
Employees Worked With
August 31, 2021
Excellent customer service. The environment was clean, friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. friendly and safe. Service took a little longer than I anticipated but happy with the experience since it was my initial mini service. More
by Bobraves
Employees Worked With
Robin Cox, Steve bishoff- 5 stars
August 30, 2021
Daniels BMW service department is spectacular. Ryan Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are tra Mertztown, Ethan Harbison and the whole crew are true professionals. They are thoughtful, know their product, give great recommendations and are transparent. Highly recommend. More
by Frank
August 28, 2021
I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you years and have bought and had seven cars service there a Emily’s very happy thank you More
by Carlullmann1
Employees Worked With
August 27, 2021
Always courteous and on time. Takes the time to explain all repair work. Required loaner car 2021 BMW always a pleasure to deal with Daniels BMW all repair work. Required loaner car 2021 BMW always a pleasure to deal with Daniels BMW More
by Mjkassay
Employees Worked With
August 27, 2021
Good service, timely turnaround of repairs. Intricate knowledge of the vehicles.Usually good with loaner cars if major service needed. Costs are not cheap but not the fault of the employees. knowledge of the vehicles.Usually good with loaner cars if major service needed. Costs are not cheap but not the fault of the employees. More
by mrafalowich
Employees Worked With
Luis, Robin - service dept
August 26, 2021
Courteous, engaging with concerns and conversation, well Courteous, engaging with concerns and conversation, well dressed and good time management Courteous, engaging with concerns and conversation, well dressed and good time management More
by Woodsprite523
Employees Worked With
Luis in service at Mini Cooper
August 26, 2021
Purchased my fist BMW through Daniels BMW. Outstanding service, honest team, treated me like “family “. They have definitely earned my business for years to come! service, honest team, treated me like “family “. They have definitely earned my business for years to come! More
by Johnkay039
