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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
August 14, 2021
Some difficulty reaching a live person to make the service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated r service appointment, but otherwise no issues. Service advisor was very easy to deal with and subsequent communication was very good. I appreciated receiving photos of the problem found. More
by mjmck
Employees Worked With
August 12, 2021
Very customer friendly and knowledgeable Eathen is a great rep knowledgeable and friendly I been going to him since I purchased my X 3 great rep knowledgeable and friendly I been going to him since I purchased my X 3 More
by billandkimyo
Employees Worked With
August 12, 2021
I cannot say enough about this dealership. We had an issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for their outstanding customer service issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for their outstanding customer service. We look forward to buying another BMW from them in the future and we wouldn't go anywhere else. Highly recommend and would give them a 10 if we could. Thank you again Jim and Jean More
by jvr1961
August 12, 2021
The servicing of my car yesterday was excellent! Good communication from Todd. When picking up my car there was a minor problem locating the invoice and key. communication from Todd. When picking up my car there was a minor problem locating the invoice and key. More
by 1990 BMW iX
August 12, 2021
Great experience! Thank you David for going above and beyond. beyond. More
by Kathy
Employees Worked With
August 10, 2021
Excellent customer service. Everything Is done timely and very professionally. Any services issue is explained in details and I’m given options for the repair and how urgent. Overall great experience. very professionally. Any services issue is explained in details and I’m given options for the repair and how urgent. Overall great experience. More
by Mark Webster
Employees Worked With
August 09, 2021
Excellent service from friend, Ethan. I trust him. I even had to come back that same day with a problem with my BMW and he helped me in making an appointment. Good guy! even had to come back that same day with a problem with my BMW and he helped me in making an appointment. Good guy! More
by papa.lentz
Employees Worked With
August 09, 2021
We recently bought a new car from Daniels and our experience was great. We went to test drive on Friday and by Saturday we were driving away in our new car. No pressure sales and a quick delivery d experience was great. We went to test drive on Friday and by Saturday we were driving away in our new car. No pressure sales and a quick delivery day. Madeline Parker, John Evans, and Brian Amill all helped us through various parts of the process and everyone was knowledgeable, friendly and most importantly very helpful. More
by jlynn7q1
