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BMW of Allentown - Service Center

Allentown, PA

4.8
690 Reviews

690 Reviews of BMW of Allentown - Service Center

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June 10, 2025

Always cordial, attuned to our needs, provide excellent service. Ethan and Conroy have always taken great care of our service needs More

by Loribest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conroy
Jun 10, 2025 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're delighted to hear that Ethan and Conroy have consistently provided excellent service at BMW of Allentown. We appreciate your support and look forward to serving you again in the future!

June 10, 2025

Charlie is excellent. My BMW was in for a recall and Charlie set me up with a loaner car. My BMW was ready as planned for me to pick up. Great job! More

by RTRSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

BMW of Allentown responded

We're delighted to hear that Charlie provided excellent service during your visit at BMW of Allentown. Thanks for sharing your experience with us!

June 03, 2025

We have been doing business with them for a few years now and are very happy they always go the extra mile for you More

by Loriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wirsbinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

BMW of Allentown responded

Loriv, thank you for your continued trust in BMW of Allentown! We're delighted to hear that our team consistently goes the extra mile for you. Looking forward to serving you again soon!

May 28, 2025

Long term customer of prior dealership. This is my first interaction with new owners and there were no problems. Hopefully they keep up the traditions of Daniel’s More

by Theandersons99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

BMW of Allentown responded

Thank you for sharing your experience with BMW of Allentown! We're glad to hear that your first interaction went smoothly, and we look forward to continuing the traditions you've come to appreciate. Your feedback is important as we strive for excellence!

May 26, 2025

I took my car in for its annual PA inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. More

by Wsbohinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

BMW of Allentown responded

Thank you for sharing your experience with us at BMW of Allentown! We're delighted to hear that Luis provided exceptional service and kept you informed throughout the process. It's great to know our team made both visits pleasant, and we appreciate your kind words about their courtesy and helpfulness. Safe driving ahead!

May 17, 2025

I was very happy with all of the treatment that I received from all of the people that I encountered. Everyone was very courteous and helpful. More

by Sylripclark57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

BMW of Allentown responded

We're delighted to hear that you had a positive experience with our team at BMW of Allentown! Thank you for your kind words, and we look forward to serving you in the future.

May 13, 2025

I was treated well. Everyone was friendly. Checking in and out was smooth. Charges for repairs are absurd. More

by kh0242001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Received great service. Car was ready when I needed it service advisor very helpfull . Pleased. More

by Ebetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

BMW of Allentown responded

The team at BMW of Allentown loves seeing great reviews! Thank you!

April 22, 2025

They provided excellent service and accommodations. ..Excellent! I should have taken my car to them from the beginning. More

by benjaminafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

BMW of Allentown responded

We're delighted to hear that you had such a positive experience with us at BMW of Allentown. Thank you for your kind words and support!

April 22, 2025

I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

BMW of Allentown responded

Jeremy, we're delighted to hear that Charles and the BMW of Allentown team turned your unexpected situation into a positive experience. Thank you for sharing such detailed feedback about our service department! Safe travels on your journey!

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