BMW of Allentown - Service Center

I took my car in for its annual PA inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. Two weeks later, I was back to take care of a recall. Both times the dealership washed my car. Working with Luis is like working with a family member. Everyone at the dealership was very courteous and helpful. More

I was very happy with all of the treatment that I received from all of the people that I encountered. Everyone was very courteous and helpful. received from all of the people that I encountered. Everyone was very courteous and helpful. More

Received great service. Car was ready when I needed it service advisor very helpfull . Pleased. Car was ready when I needed it service advisor very helpfull . Pleased. More

They provided excellent service and accommodations. ..Excellent! I should have taken my car to them from the beginning. ..Excellent! I should have taken my car to them from the beginning. More

I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was contacted by Charles German from their service department. Charlie was amazing from start to finish. He had my car in service bright and early and had me back on the road on my journey in almost no time. He was very professional and a pleasure to deal with. He helped me with questions and kept me up to date and informed. Thanks to Charlie, my unpleasant flat tire experience became unexpectedly very pleasant. Great service department! And very nice looking dealership I might add! More

Very prompt and courteous service. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. More

Great Service and treated with with well. Always asked me for what the problems are and worked on only issues that I approved. Always asked me for what the problems are and worked on only issues that I approved. More

Great service experience at this dealer. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. More

Professional service. Good communication about status of maintenance and repair. Meticulously followed through with the project. Good communication about status of maintenance and repair. Meticulously followed through with the project. More