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BMW of Allentown - Service Center

Allentown, PA

4.8
688 Reviews

688 Reviews of BMW of Allentown - Service Center

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December 08, 2022

As usual, Ethan's attention to customer needs are top tier! Never hesitates to go above and beyond. More

by jbarutia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

BMW of Allentown responded

Thank you for the wonderful review! It's great to hear that Ethan continues to provide you with exceptional service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Daniels BMW!

December 03, 2022

as the getor with heater would say ur the best making you feel at home attentive they take pride in service and in mini wow More

by mrubin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robin, Austin Schlemmer
Dec 05, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We look forward to seeing you again next time here at Daniels BMW!

November 30, 2022

I am respectfully treated as a customer. The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise More

by Grecian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Dec 01, 2022 -

BMW of Allentown responded

Thanks for the five stars! We're glad to hear that your service appointment with Ethan went so smoothly. We hope to see you back here for many years to come! -Daniels BMW

November 28, 2022

Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee More

by Robert S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

Lisa did an awesome job understanding my concerns. I love the fact that she is constantly texting me with updates or changes. Great job Lisa!!! More

by fredd315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

BMW of Allentown responded

Thank you for the kind review - we'll be sure to share it with Lisa! Your business is greatly appreciated by all of us here at Daniels BMW and we hope we can be of service again in the future!

November 18, 2022

Ethan is a top notch professional, and a true asset to the BMW community, highly recommended More

by jgulbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

BMW of Allentown responded

Thank you for recommending our team at Daniels BMW!

November 13, 2022

Exellent service,very professional crew. Recommended for everybody. Evrything was done on time and very friendly people. More

by Andrzej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

BMW of Allentown responded

Thank you for the excellent review! We appreciate you recommending the Daniels BMW team to others and hope you'll be visiting us again in the future. Take care!

November 12, 2022

Daniels was efficient and clear about what needed work and what the options and costs would be. Highly recommended! More

by Cdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

BMW of Allentown responded

Thank you for the fantastic feedback! We're happy to hear our Daniels BMW team took great care of you during your visit and we hope we can be of service again in the future!

November 11, 2022

Was just there for two recalls. Service was okay nothing special. Took almost two days to diagnose the car and then another week for the part to come in and complete car. Communi More

by Dan S
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Harbison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

BMW of Allentown responded

Hi Dan, thank you for sharing your review. We apologize that you were less than impressed with communication during your service, and welcome you to reach out to our team if you wish to discuss this situation further. Thanks, Webster Lingle - Service Manager - 610-820-2987

November 11, 2022

Reps were courteous and attentive. Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed a More

by yainerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

BMW of Allentown responded

We appreciate your patience and understanding during your most recent service visit! We hope that you come back to see us again so we can provide five-star care next time! Thank you! - Daniels BMW

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