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BMW of Allentown - Service Center

Allentown, PA

4.8
690 Reviews

690 Reviews of BMW of Allentown - Service Center

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October 25, 2022

I was very pleased with the service I received this morning. I was to get a loaner but they did the inspection right away so I waited. More

by Jmetka
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

BMW of Allentown responded

Thank you for your 5-stars! We're so happy that we catered to your needs during your recent visit! -Daniels BMW

October 24, 2022

So accommodating and easy to work with! Highly recommend! Excellent service, friendly and offers suggestions to help! More

by jane7963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Oct 25, 2022 -

BMW of Allentown responded

Thanks for the five stars, Jane! We hope to see you back! -Daniels BMW

October 24, 2022

Austin at Daniels BMW/Mini dealership provided incredible, above and beyond service. We were traveling from DC (about 4 hours away) and got a flat tire. Austin was able to provide quick service to More

by jordan d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Oct 24, 2022 -

BMW of Allentown responded

Thank you for your review, Jordan! We're so happy that Austin provided you with an excellent service experience! We appreciate your business and look forward to seeing you next time!

October 21, 2022

As usual, great and friendly service. I would cerisnly recommend this place to anyone with a MINI needing service! More

by JWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Oct 21, 2022 -

BMW of Allentown responded

Thank you for your business! We appreciate your support and look forward to your next visit!

October 21, 2022

Took care of everything with pushing any add ons to my bill, even washed the vehicle and all More

by Goinfastmbob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you visiting us here at Daniels BMW and hope to see you again next time!

October 20, 2022

Service representatives are excellent. Would like more availability of loaners and home pickup service. Office workers also very accommodating More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

BMW of Allentown responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Daniels BMW!

October 19, 2022

Wry positive experience from making the appointment to Robin’s f customer service. Everything went very smooth. Repairs explained and car was ready and clean on time! More

by khellebush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Oct 20, 2022 -

BMW of Allentown responded

We are ecstatic to hear that we could make the experience positive for you! Thank you for taking the time to leave the Daniels BMW team such a kind review!

October 16, 2022

Daniels did a great job. Scheduled quickly and in and out of the Service department quickly, Lisa who scheduled and manager this repair is very professional and competent. More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

BMW of Allentown responded

Thank you for the review and feedback, Cliff. We're happy to hear Lisa & the team took great care of you & your vehicle throughout this experience and we'll be sure to pass along these kind comments to them. Thanks for choosing Daniels BMW and please don't hesitate to reach out if we can be of service again in the future!

October 15, 2022

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
Oct 17, 2022 -

BMW of Allentown responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 14, 2022

Professional staff who are attentive and knowledgeable. Todd is always there to help with all matters regarding service. Always feels like home going back to Daniel’s! More

by mgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Katie & Lisa
Oct 14, 2022 -

BMW of Allentown responded

Thank you for your review! We're so happy that Todd earned your business during your recent visit! We appreciate you as a customer and look forward to seeing you next time! -Daniels BMW

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