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BMW of Allentown - Service Center

Allentown, PA

4.8
691 Reviews
Call Service Center (610) 820-2950

691 Reviews of BMW of Allentown - Service Center

Sort by
October 21, 2021

Excellent service especially Robin. And now they have a pick up service too. Makes it even better More

by Murphy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin At Mini
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Oct 22, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're thrilled to hear that Robin delivered excellent service and we look forward to your next visit with us here at Daniels BMW!

October 21, 2021

Great experience - fast, professional service, excellent communication and most of all - nothing to complain about! More

by ignited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

BMW of Allentown responded

We are so happy to hear that you had such a great time working with our team at Daniels BMW! Thank you so much!

October 19, 2021

They set the bar high as far as service and have never let me down. More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer
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Oct 20, 2021 -

BMW of Allentown responded

This is what we like to hear, Tommy! See you next time at Daniels BMW!

October 19, 2021

Friendly knowledgeable service writer. The 1st service on the Mini took longer than I expected- 2hrs. The waiting area was uncomfortable. More

by martinaobenski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, 5 star
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Oct 29, 2021 -

BMW of Allentown responded

Thank you for your honest feedback, Martina. We wish our team could have provided you with a better appointment, and will use your experience to improve for our future customers. Thanks, Webster Lingle - Service Manager - 610-820-2987

October 14, 2021

Always pleasant. Always professional. Always helpful. Great team. Highly recommend for pre-owned BMW purchases. More

by Teresewaldron7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
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Oct 14, 2021 -

BMW of Allentown responded

Thank you for the kind review of the Daniels BMW team! We appreciate your business and hope to see you again next time!

October 13, 2021

They Always provide excellent service and care. Every visit is friendly and balanced. Great knowledgeable personnel More

by Bobmensch
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

BMW of Allentown responded

Thanks so much, Bob! We're glad the Daniels BMW team gave you such excellent care and earned your five-star rating!

October 12, 2021

I had a great customer service with Ethan. He explained everything that was being done to my car. He answered all my questions and he was friendly and professional. He also arranged my loaner car. I recomm More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

BMW of Allentown responded

Luis, we are so happy to hear that you had such a great time working with Ethan and the team at Daniels BMW!

October 09, 2021

Our advisor was knowledgeable, had everything ready before we came in. Service was excellent on time More

by Bevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

BMW of Allentown responded

Thank you for coming to Daniels BMW, Bevin! We're happy to hear our service team provided such excellent care!

October 08, 2021

Everything was handled professionally and courteously. Ryan was exceptional in his taking care of all of my issues. More

by Crazyhorse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison, Ryan Mertz
Report | Print
Oct 11, 2021 -

BMW of Allentown responded

Thank you for your confidence in Ryan at Daniels BMW! We appreciate your high rating!

Oct 11, 2021 -

Crazyhorse1 responded

My email is: Crazyhorse1@ptd.net. Regards.

October 07, 2021

I have always been treated with courtesy and promptness with my service consultant Lisa Manento. She goes the extra mile to satisfy clients. My hat is off to Lisa. More

by 1robert3777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

BMW of Allentown responded

Thank you so much for the kind review - we'll be sure to pass it along to Lisa! We appreciate you being a Daniels BMW customer and look forward to your next visit with us!

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