BMW of Allentown - Service Center

Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not going to be just spending my time waiting for a return call. But luck was on my side and the return call caught me at a good time. Now for the good stuff. The people that I have had the pleasure to deal with in the service dept. have all been 5 star. Web who runs the show may well be the best in the business. Daniels had better hope they never lose him, because they will never get a better person all around. My opinion is based on many many years of dealing with many many people in servicing vehicles including 8 different BMWs. More

The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout out to whom every detailed my Benz so needed that! Thanks guys! More

Lisa, our service consultant, was excellent. Thoughtful, Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but it’s a BMW so… More

The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicl trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicles. More

Daniels BMW is exactly why I own Na BMW. They were great. I was very satisfied with me experience. Every employee I encountered was helpful and friendly I was very satisfied with me experience. Every employee I encountered was helpful and friendly More

The Drivers to shopping Mall were super nice guys. Car looked lovely after Service! Wish dealership was nearer as took over hour to driver there. looked lovely after Service! Wish dealership was nearer as took over hour to driver there. More

Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!! I and my wife have dealt with and have treated us as valves customers always GREAT!! More

I service my M Roadster every year and meet with Ethan. Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks More

Very friendly greeters. Ethan Harbison is the best customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat. customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat. More

My first experience was very professional!Todd was very My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. More