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683 Reviews of BMW of Allentown - Service Center
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November 30, 2020
Todd and the staff at Daniels BMW are great. Always available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to co available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to correct the issue. More
by cseland
Employees Worked With
November 11, 2020
Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. customer service... they always go the extra mile to work things out when something unexpected happens. More
by jhaering
Employees Worked With
November 11, 2020
Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressure manner, and stays in touch throughout the service process. More
by Abarja
Employees Worked With
October 14, 2020
Both Ethan & the shop foreman, Rudy were extremely helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better More
by whov
May 30, 2020
I purchased my BMW X3 from another dealership and my transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan an transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan and my mechanic were very thorough and transparent. I was never left to wait wondering about thae stays of my SUV and if I left a message for Ethan, my call was returned in under 30 minutes. Even though I purchased my SUV from another dealership at no time did I feel any less important than a Daniels customer. My experience dealing with Ethan far exceeded my expectations, overall I must say STELLAR! I’d like to thank Eric, Daniels parts manager, for referring Ethan to me and also share my gratitude with the mechanic who performed the work on my X3. 5 star staff all around! More
by mrawlings
March 24, 2020
Excellent service and professional, vehicle was done on time and requested service was performed correctly. I have several vehicles I have serviced at Daniels and they always have exceeded expectations. time and requested service was performed correctly. I have several vehicles I have serviced at Daniels and they always have exceeded expectations. More
by Frank282
Employees Worked With
February 27, 2020
I’ve been going to Daniel’s BMW since 2007. The service I’ve been going to Daniel’s BMW since 2007. The service I’ve received over the years specifically from Ethan Harbison is excellent. His knowledge, p I’ve been going to Daniel’s BMW since 2007. The service I’ve received over the years specifically from Ethan Harbison is excellent. His knowledge, professionalism and care is unsurpassed. Thank you for the great service! More
by dd
Employees Worked With
February 26, 2020
Very impressed with the porter. Was very friend,y and congenial. Had a courtesy car ready and took care of all paper work. Service to auto was accomplished on same day. Charlie gave superior service. congenial. Had a courtesy car ready and took care of all paper work. Service to auto was accomplished on same day. Charlie gave superior service. More
by Sbullish
Employees Worked With
February 25, 2020
Honest, convenient service with smooth communication. I appreciate the updates during the day and the entire staff could not be more friendly when I walk through the dealership. appreciate the updates during the day and the entire staff could not be more friendly when I walk through the dealership. More
by Iressler
Employees Worked With
Dominic Hernandez
February 21, 2020
Big Thanks to Todd Simpson They truly know the meaning of customer Service Oriented , the entire Staff are very professional. But Todd went out of his way to help this Family wi They truly know the meaning of customer Service Oriented , the entire Staff are very professional. But Todd went out of his way to help this Family with an old BMW X5 2008. I know if you see this message you will know who we are. I want you to know that we will forever be thankful to you and God Bless you. great Dealer I see myself getting a Brand new BMW X5 In the near future and of course from them. More
by Flordeliz
Employees Worked With
