BMW of Allentown - Service Center

Very good overall. Only took a few minutes to get my courtesy car and was off to work. All the work was done to fix the issues. courtesy car and was off to work. All the work was done to fix the issues. More

Excellent service and customer focused organization. I have been using this dealership for more than 10 years and have always found them delivering quality service. have been using this dealership for more than 10 years and have always found them delivering quality service. More

Always good service and respectful helpful employees. Feel very confident I can count on them for quality work. Best dealership I have ever worked with. Feel very confident I can count on them for quality work. Best dealership I have ever worked with. More

The service was amazing. I have used other BMW locations before but was never treated as well. Todd and the entire team went over and above to service my BMW and get me on the road quickly. I also appreciat before but was never treated as well. Todd and the entire team went over and above to service my BMW and get me on the road quickly. I also appreciate that they kept me updated while the services were being performed. I highly recommend Daniels BMW. More

Todd and the staff at Daniels BMW are great. Always available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to co available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to correct the issue. More

Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. customer service... they always go the extra mile to work things out when something unexpected happens. More

Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressure manner, and stays in touch throughout the service process. More

Both Ethan & the shop foreman, Rudy were extremely helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better More

I purchased my BMW X3 from another dealership and my transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan an transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan and my mechanic were very thorough and transparent. I was never left to wait wondering about thae stays of my SUV and if I left a message for Ethan, my call was returned in under 30 minutes. Even though I purchased my SUV from another dealership at no time did I feel any less important than a Daniels customer. My experience dealing with Ethan far exceeded my expectations, overall I must say STELLAR! I’d like to thank Eric, Daniels parts manager, for referring Ethan to me and also share my gratitude with the mechanic who performed the work on my X3. 5 star staff all around! More