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BMW of Allentown - Service Center

Allentown, PA

4.8
687 Reviews

687 Reviews of BMW of Allentown - Service Center

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December 07, 2020

Very good overall. Only took a few minutes to get my courtesy car and was off to work. All the work was done to fix the issues. More

by merklems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

BMW of Allentown responded

Thank you for taking the time to share your experience working with our team at Daniels BMW! See you next time!

December 03, 2020

Excellent service and customer focused organization. I have been using this dealership for more than 10 years and have always found them delivering quality service. More

by Sjhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for the past 10 years! See you next time!

December 01, 2020

Always good service and respectful helpful employees. Feel very confident I can count on them for quality work. Best dealership I have ever worked with. More

by Grannycindy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for your great review! It is validating to our team that we are providing our customers with this level of service! See you next time!

November 30, 2020

The service was amazing. I have used other BMW locations before but was never treated as well. Todd and the entire team went over and above to service my BMW and get me on the road quickly. I also appreciat More

by HM116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for taking the time to share your experience with our service department! We're so glad to hear that Todd & the team took great care of you & your vehicle, and we look forward to your next visit here at Daniels BMW!

November 30, 2020

Todd and the staff at Daniels BMW are great. Always available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to co More

by cseland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your automotive needs! We're grateful for your support and look forward to your next visit!

November 11, 2020

Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. More

by jhaering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

BMW of Allentown responded

Thank you so much for the five-star review! It is validating to our team knowing that we are providing this level of care, and we look forward to your next visit with us! - The Daniels BMW Team

November 11, 2020

Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu More

by Abarja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

BMW of Allentown responded

Thank you for the great review about our service department! We appreciate you being a Daniels BMW customer and we look forward to your next visit!

October 14, 2020

Both Ethan & the shop foreman, Rudy were extremely helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better More

by whov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
Oct 14, 2020 -

BMW of Allentown responded

Thank you for visiting Ethan and Rudy at Daniels BMW! We look forward to working with you next!

May 30, 2020

I purchased my BMW X3 from another dealership and my transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan an More

by mrawlings
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Trimbaur and my mechanic
Jun 01, 2020 -

BMW of Allentown responded

Thank you for taking the time to leave this awesome review! We're so happy to hear that Eric provided great service during your recent visit to Daniels BMW! We look forward to doing business with you again!

March 24, 2020

Excellent service and professional, vehicle was done on time and requested service was performed correctly. I have several vehicles I have serviced at Daniels and they always have exceeded expectations. More

by Frank282
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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