BMW of Allentown - Service Center

I have never had a bad experience here with service I went in for a state inspection. I was offered a loaner for the day. When I picked up my car it was spotless and the work was complete several hours I went in for a state inspection. I was offered a loaner for the day. When I picked up my car it was spotless and the work was complete several hours earlier than expected.. Very pleased with the service given to me by Todd Simpson. He is always cordial and professional.. More

Service Experience Todd has been my service rep for the last 5 years. He always delivers top-notch service and makes my service experience easy and enjoyable. Todd has been my service rep for the last 5 years. He always delivers top-notch service and makes my service experience easy and enjoyable. More

Todd is awesome! Having worked for another dealer and seeing how they treated their customers I was turned off by dealers. I came to Daniels to have warranty work done Having worked for another dealer and seeing how they treated their customers I was turned off by dealers. I came to Daniels to have warranty work done and must say Todd has been such a pleasure to do business with. He is always helpful and friendly. Thanks again Todd. More

Amazing Service experience Love Daniels BMW service Department! I’ve worked with Ethan I’ve only received 5star service he’s very knowledgeable truly a pleasure to work with. Love Daniels BMW service Department! I’ve worked with Ethan I’ve only received 5star service he’s very knowledgeable truly a pleasure to work with. More

Consistent and Excellent Service Ethan has been my service advisor for many years. Ethan has always taken the time to listen to my needs. I know when service is performed on my car it Ethan has been my service advisor for many years. Ethan has always taken the time to listen to my needs. I know when service is performed on my car it's because it's necessary and timely. Ethan takes the time to explain each and every service requirement, the options and recommendations. Of most importance is Ethan's ability and willingness to work around my crazy and hectic schedule. He never says no and finds a solution to my scheduling problems. Ethan is the consummate professional that treats me with respect. He is an example of the definition of great customer service. Mitch More

It's just an easy visit. In the short time I've worked with Ethan, he always does his very to accommodate me and my crazy schedule. The service is clean and timely. I apprecia In the short time I've worked with Ethan, he always does his very to accommodate me and my crazy schedule. The service is clean and timely. I appreciate the respect for my time immensely. Thank you! More

Consistently excellent service Have worked with Ethan for many years and he has always been responsive. I trust that work done on my vehicle is done when necessary and not simply to Have worked with Ethan for many years and he has always been responsive. I trust that work done on my vehicle is done when necessary and not simply to sell services. That is important to me as I am not an expert in these matters! More

The Best service ever! Joe Grazer and Dominic are such great people I would come in just to say hi! When I purchased my M4 I was nervous and excited and this team gave me Joe Grazer and Dominic are such great people I would come in just to say hi! When I purchased my M4 I was nervous and excited and this team gave me the best service ever. I have made friends for life. I have moved out of the area but if I purchase another Bmw it will surely be from Daniels! Best regards More

Lauren Wallitsch Charlie was on top of the matter the morning after my car was towed to Daniels. After the service team gave him the diagnosis he was quick to respond Charlie was on top of the matter the morning after my car was towed to Daniels. After the service team gave him the diagnosis he was quick to respond in a self-assured, easy manner and with how, what, and when Daniels would provide service(s). He took care of everything, - answered and/or returned my telephone calls in a reasonable amount of time, spoke to my husband, had my car brought to the body shop for a recall, ga the side view mirror repaired. Charlie was remarkable and an asset, in my opinion, to the team at Daniels. Thank you for the opportunity to work with him. More

Excellent service, far above expectations Charles went above and beyond my expectations. He kept me informed about the vehicle, service and timing. The service was completeled before expected Charles went above and beyond my expectations. He kept me informed about the vehicle, service and timing. The service was completeled before expected and the price was better than anticipated. I am very grateful I selected this dealership for service. More