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BMW of Allentown - Service Center

Allentown, PA

4.8
688 Reviews

688 Reviews of BMW of Allentown - Service Center

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January 19, 2023

I arrived to your dealership with my car problem and without an appointment, and the car was repaired in one hour. I appreciate your service very much. More

by podgorski 368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

BMW of Allentown responded

It was our privilege to assist you! Thanks for visiting Daniels BMW and please don't hesitate to reach out if we can be of service again in the future!

January 18, 2023

Exceptional service, always friendly, courteous and accommodating. Todd Simpson is great. I would highly recommend Daniel BMW More

by Ejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

BMW of Allentown responded

Thank you for trusting Todd & the Daniels BMW team with your business! We're grateful for your support and look forward to your next visit!

January 14, 2023

Excellent customer service. Todd contacting me with updates and service recommendations. Friendly atmosphere. Dealership facility with plenty of amenities. More

by peter.guzowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

BMW of Allentown responded

Thank you so much for the kind five-star review, Peter! Todd and the Daniels BMW team are so glad to have you in the family and we look forward to seeing you next time!

January 14, 2023

My X5 had to be driven around for an extra 40 minutes because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and ne More

by Conkey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles German
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

The employees at this service center are very professional and courteous! Robin Cox has been the service person who handled and helped processed my last several visits, including the one on 1/10 More

by Sandysmiles727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox, Austin Schlemmer
Jan 12, 2023 -

BMW of Allentown responded

Thank you for the fantastic feedback! We're so glad Robin & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Daniels BMW!

January 11, 2023

Setting up an appointment was quick and easy. Lisa was wonderful and my car was returned clean in a timely manner! What else could you ask for? Five stars! More

by MYBMWX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your vehicle! We're so glad Lisa & the team earned your five-star rating and we hope we have the opportunity to serve you again in the future. Take care!

January 10, 2023

Been going here for years -Todd is the best. He makes good recommendations and gives good "real-world" advice (not only to profit the dealership). The dealership also allows you to bring your ow More

by Cl0ud7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

BMW of Allentown responded

Thank you for your continued support over the years! Todd & the team appreciate your kind feedback and look forward to seeing you next time here at Daniels BMW!

January 07, 2023

Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More

by Ddapko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin C, Austin Schlemmer, Ryan Mertz
Jan 09, 2023 -

BMW of Allentown responded

We appreciate your honest feedback for Robin and the team! We understand pricing can be a challenge, but we encourage you to check out our website before your next visit to see if there are any specials available. Thank you for your honest five-star review for the Daniels BMW team!

Jan 09, 2023 -

Ddapko responded

👍

January 06, 2023

We took our X-5 in for a state inspection and emissions test. Lisa was our Service Manager. She was very pleasant, courteous and professional. The service department completed our service quickly. We’re More

by ScottM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your X5, Scott! Lisa & the team appreciate your support and look forward to seeing you next time!

January 06, 2023

I always get top rate service! I have been a customer since 1995! They take good care of my car.. More

by mezweizig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with the care of your vehicle! We're truly grateful for all of your support over the years and look forward to serving you for many more!

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