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BMW of Allentown - Service Center

Allentown, PA

4.8
688 Reviews

688 Reviews of BMW of Allentown - Service Center

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January 06, 2023

Daniels BMW continues to set the standard for service excellence, from check-in through check-out. More

by Wilson Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

BMW of Allentown responded

Thank you for sharing this wonderful review, Wilson! We're honored to receive your support and look forward to your next visit with us here at Daniels BMW!

January 01, 2023

I had a blowout on a run-flat tire on New Years Eve day, 200 miles from home, on the last leg of a 2,000 mile trip. Not only were Daniels open, they accommodated me at the last minute, got a new tire on my More

by Steve Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin.
Jan 04, 2023 -

BMW of Allentown responded

We were so sorry to hear about your unfortunate service emergency, Steve, especially during a long drive around the holidays! We're glad that our team could help you address the issue on short notice and get you back on the road fast! Thank you for taking the time to leave your great review! Happy New Year! - Daniels BMW

December 28, 2022

Very friendly and professional, quick service. Awesome experience, they even wash your car. Would recommend to anyone who is interested in buying a Mini. Great car. More

by fenzitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Dec 29, 2022 -

BMW of Allentown responded

Thank you for sharing your review! We look forward to seeing you next time at Daniels BMW!

December 26, 2022

Always first rate and on time. Service writer Ethan is the best and very reliable. More

by ESheetz395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Billig
Dec 28, 2022 -

BMW of Allentown responded

Thank you for coming to Daniels BMW! We look forward to seeing you back next time you bring your vehicle to Ethan and the team!

December 24, 2022

The people at this dealership are real professional. They truly care about your needs and very eager to resolve your problems. More

by jkp1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

BMW of Allentown responded

We're proud to be part of your automotive journey! Thank you for being a Daniels BMW customer!

December 22, 2022

All went very well with our service visit. Lisa was our service advisor and kept us informed with service progress. Excellent! More

by EdandSharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

EdandSharon responded

Vehicle was returned clean inside and out. Very much appreciated. Thank You!

Dec 27, 2022 -

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Lisa provided you with a 5-star appointment! We look forward to seeing you next time at Daniels BMW!

December 21, 2022

Support from the Service Manager at MINI of Allentown was fantastic. From their communication with my insurance company to the information and options they presented to me, I couldn't be more pleased. Work More

by SWEETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 21, 2022 -

BMW of Allentown responded

Thank you for rating Daniels BMW five stars! We hope that you come back to see us next time you need anything!

December 15, 2022

Got me in for service quickly with a snowstorm coming. Easy to make a service appointment. More

by Karrots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Dec 16, 2022 -

BMW of Allentown responded

It was our privilege to serve you! Thanks for visiting Daniels BMW and please don't hesitate to reach out if we can be of assistance again in the future!

December 13, 2022

We have been getting service fro this dealership for last 12 yrs. We have always been treated professionally and are satisfied with the services received. More

by Sunilv1
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

BMW of Allentown responded

We appreciate your loyal business! It means so much to us that we've earned your five-star ratings and look forward to seeing you again at Daniels BMW! Thank you!

December 09, 2022

Service appointment times when loaner is needed is more difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now More

by ironpigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon who scheduled. Robin who checked us treated us as well as we were treated before.
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