Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Ann Arbor
Ann Arbor, MI
392 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 392 reviews
July 25, 2015
Excellent I arrived less than 20 minutes from their closing time and Mo got me 2 cars to test drive a m235xi and a 335i. That was pretty impressive and I would I arrived less than 20 minutes from their closing time and Mo got me 2 cars to test drive a m235xi and a 335i. That was pretty impressive and I would highly recommend to go to him if you are looking for a car. More
by Scrappy
Employees Worked With
July 23, 2015
Best dealership experience I have had! I had been looking for a BMW for awhile before I decided to check out BMW of Ann Arbor. When I arrived at the dealership I was immediately helped by M I had been looking for a BMW for awhile before I decided to check out BMW of Ann Arbor. When I arrived at the dealership I was immediately helped by Mo Beidoun. Mo made the entire experience very easy and fun. Mo was very knowledgeable with every car we looked at, he showed me many options and not only was knowledgeable about every option but made sure it would fit all of my needs. Mo was definitely the most friendly salesman I have dealt with and seemed to truly have a passion for the cars he sold. I never felt pressured to purchase a car from Mo but his personality just made you want to buy a car from him. If you are looking for a new car, check out BMW Ann Arbor and ask for Mo, it will be the best car dealership experience you have ever had. More
by Austin97
Employees Worked With
July 19, 2015
Low pressure sales Mo was great. No pressure but answered all our questions, negotiated on price. Very accessible to answer additional post purchase questions to optimiz Mo was great. No pressure but answered all our questions, negotiated on price. Very accessible to answer additional post purchase questions to optimize our enjoyment of the new vehicle. Thanks! More
by Carmom
Employees Worked With
July 15, 2015
service Derek provided outstanding customer service. He was accommodating, prompt, friendly and communicated well. He reviewed possible work to be done now or Derek provided outstanding customer service. He was accommodating, prompt, friendly and communicated well. He reviewed possible work to be done now or in the future based on my needs and interest. More so than with some others I've worked with although all the service providers have been good. More
by clao
Employees Worked With
Dereck West
July 07, 2015
very helpful I bought my first car, a Honda accord there. Alex was very helpful. He helped fix the tire and the brakes and offered me a ride to his company. the ca I bought my first car, a Honda accord there. Alex was very helpful. He helped fix the tire and the brakes and offered me a ride to his company. the car is now working very well. Glad to get it at a good price. More
by catdoraemon
Employees Worked With
July 07, 2015
The best car salesman in my experience Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized that we were smart people who knew what we wanted once we had all of the information. And he was a delightful person to deal with, intelligent, friendly and interesting. How many car sales personnel have a degree in filmmaking and make health-related films on the side?! More
by new X3 owner
Employees Worked With
July 06, 2015
Professional Eric made my purchase enjoyable. My questions were answered before arriving and was treated with respect especially because I do not like to haggle - Eric made my purchase enjoyable. My questions were answered before arriving and was treated with respect especially because I do not like to haggle - I know what I want in a vehicle. I appreciated doing business at this BMW. More
by LNM
Employees Worked With
Eric Griffith
July 06, 2015
Service The employees at this dealership are fantastic. From the moment a phone call is made to schedule the service until the keys are handed back and you c The employees at this dealership are fantastic. From the moment a phone call is made to schedule the service until the keys are handed back and you climb into your very clean and serviced vehicle the experience is just great. Thanks to all and keep it up. More
by MBRAGAGNOL
July 04, 2015
Service From the moment I walked in for my scheduled apointment Carol Pappas greeted me and was very welcoming. She also went beyond my expectations in regard From the moment I walked in for my scheduled apointment Carol Pappas greeted me and was very welcoming. She also went beyond my expectations in regards to my loaner vehicle. She started all my paperwork in a timely manner. I also met Dusty Harrison who finalized my service paperwork. He was very friendly and took great care of me as well. I highly recommend BMW of Ann Arbor to anyone. More
by RS
July 04, 2015
Very professional and friendly Bmw of ann arbor takes care of you and your car in a professional and friendly manner. Very positive experience from beginning to end. They give the f Bmw of ann arbor takes care of you and your car in a professional and friendly manner. Very positive experience from beginning to end. They give the full bmw experience. More
by Bmw - forever
