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BMW of Ann Arbor
Ann Arbor, MI
392 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 392 reviews
June 04, 2015
As expected the service was excellent and no problems what so ever The service personnel gave me feeling that received a personal touch very attentive , friendl the service was excellent and no problems what so ever The service personnel gave me feeling that received a personal touch very attentive , friendly and professional Bert Lopez-Macias More
by Bertcmt
June 04, 2015
It was excellent. It was fun to watch awesome cars and to talk to friendly people. The service manager and sales person knew what they were doing and they were courteou It was fun to watch awesome cars and to talk to friendly people. The service manager and sales person knew what they were doing and they were courteous. More
by YOUNGK
June 04, 2015
Dereck was awesome got me in and out Dereck is always efficient with my car and ensures everything is taken care of. Carol is always nice and helpful when I need a rental. Dereck is always efficient with my car and ensures everything is taken care of. Carol is always nice and helpful when I need a rental. More
by Colleen1230
Employees Worked With
Dereck West
June 04, 2015
Very pleasant and helpful The service manager was very helpful and pleasant to work with. He was courteous and tried to make my wait there enjoyable. I couldn't have been happ The service manager was very helpful and pleasant to work with. He was courteous and tried to make my wait there enjoyable. I couldn't have been happier. More
by quilt lady
Employees Worked With
Dereck West
June 03, 2015
Awesome buying experience! Working with Alex was a pleasure. He was very knowledgable when it came to showing me different features, and blew me away with his vast understanding Working with Alex was a pleasure. He was very knowledgable when it came to showing me different features, and blew me away with his vast understanding of all the cars we tested together. He didn't rush my experience and found me a car that I absolutely love! More
by Allison11
Employees Worked With
June 03, 2015
First class BMW service. The dealership took care of pulsating brakes on my 2014 535i at 42000 miles under warranty. No hassles no issues. Repaired some chipmunk electrical The dealership took care of pulsating brakes on my 2014 535i at 42000 miles under warranty. No hassles no issues. Repaired some chipmunk electrical damage early on and have had no problems since. The dealership has top flight service. More
by Gary
Employees Worked With
Dereck West
June 03, 2015
Nothing short of amazing. I feel valued each and every time. I have only had positive experiences thus far at Ann Arbor BMW. I moved from California and had excellent service at the Santa Monica BMW, but Ann Arb I have only had positive experiences thus far at Ann Arbor BMW. I moved from California and had excellent service at the Santa Monica BMW, but Ann Arbor BMW has exceeded any and all of my expectations. This is in large part due to my interactions with Dereck West. I have had my car serviced over 5 times this past year and only ask to be with Dereck. He is very friendly, welcoming, knowledgeable, accommodating and trustworthy. He works with your schedule and with your price range to help you out as much as possible. It is difficult to find someone like Dereck who you completely trust with your car. He has great communication skills both in person and through email. A+ service. I highly recommend. More
by pchau84
Employees Worked With
Dereck West
June 03, 2015
Excellent I had the pleasure of experiencing prompt, Excellent, timely service with stellar communication from start to finish. It was easy to schedule, updated I had the pleasure of experiencing prompt, Excellent, timely service with stellar communication from start to finish. It was easy to schedule, updated frequently, greaeed warmly More
by CJR
Employees Worked With
Dereck West
June 03, 2015
Always Expert and Responsive with my M5 These guys are always precisely on-target with keeping my BMMMMMW ship-shape. I love the technology on this car, and it is quite an achievement of wiz These guys are always precisely on-target with keeping my BMMMMMW ship-shape. I love the technology on this car, and it is quite an achievement of wizardry. Keeping up with it is impressive. My favorite service tech, Dusty, is highly competent and more than helpful. The mechanical work is prompt and correct. More
by V10 BMMMMMW
Employees Worked With
June 03, 2015
Great They took care of everything and I feel great to deal with them. Also they introduced everything that I was confused about without any complains. The They took care of everything and I feel great to deal with them. Also they introduced everything that I was confused about without any complains. The services are good and the sales person is good and the manager is good. More
by brilliant b
Employees Worked With
