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BMW of Ann Arbor
Ann Arbor, MI
326 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 326 reviews
November 10, 2012
Fantastic experience, and Alex was a total rock star!!!! Very pleased with the experience!!! I enjoyed the experience so much that I passed 3 closer BMW stores, just to deal with Alex and BMW of Ann Arbor. Very pleased with the experience!!! I enjoyed the experience so much that I passed 3 closer BMW stores, just to deal with Alex and BMW of Ann Arbor....their reputation and ease of doing business was exceptional. More
by ghsale2
Employees Worked With
Griffin Sale
Helpful October 23, 2012
Dealing with Alex made buying a used car a dream! He was very thorough, patient and took the time to answer any questions that I had promptly. He fully walked me through the entire process and I never felt very thorough, patient and took the time to answer any questions that I had promptly. He fully walked me through the entire process and I never felt as though he was rushing me to "close the deal". I have already recommended a friend to your dealership as a result of the outstanding service that Alex provided me. More
by stephanie.pruitt.39
September 24, 2012
I have been going to this dealer since I moved to Ann aarbor two years ago. I like the service department very much--especially Kevin. I appreciate his knowledge--always a smile and very professional--t aarbor two years ago. I like the service department very much--especially Kevin. I appreciate his knowledge--always a smile and very professional--the best! The service manager is always very attentive too. I recently purchased a new BMW and my sales person was Leonard martin. I bought a new car and he was so nice-knew all about the cars--kept me informed and did follow up calls. He really cares--very patient in showing me all the new gadgets. excellent salesperson! More
by jmcv2006
August 22, 2012
The car salesman Alex was great. Great experience!! I definitely was provided with answers to all my questions and great customer service. Great and amazing dealership! definitely was provided with answers to all my questions and great customer service. Great and amazing dealership! More
by ahmedsa2
Employees Worked With
Alex
August 08, 2012
Unfriendly would not describe it. The staff at this dealership needs to be trained in customer service, from the top down. From sales to service, you will not be treated as a valued customer....far fr dealership needs to be trained in customer service, from the top down. From sales to service, you will not be treated as a valued customer....far from it. You are more likely to be treated as a pain in the butt. They don't want to sell or service cars, simply make money. They are decent on pricing. If you can stand the arrogance and lack of courtesy, then you will get a good price, but forget service....there is none. More
by ozzysgrandma
July 29, 2012
What can I say I had fun at a car dealership.....how often does that happen. Stuart made me laugh and want to buy a car. Sometimes I just kill time and visit dealerships to look at the new stuff and e often does that happen. Stuart made me laugh and want to buy a car. Sometimes I just kill time and visit dealerships to look at the new stuff and even though that's why I was doing and even told Stuart he still paid attention to me. When I am ready I will by from Stuart. More
by Cherise Mann
June 30, 2012
Stuart made my first time car buying experience wonderful. After checking out other dealerships all day, my parents and I ended up at BMW of Ann Arbor toward closing time. I found a Volkswagen Jett wonderful. After checking out other dealerships all day, my parents and I ended up at BMW of Ann Arbor toward closing time. I found a Volkswagen Jetta that I liked, but found out it had been sold. Stuart showed me other cars in my price range including cars that had not been put out on the lot yet. None of the other cars were right for me so we left, but gave him our phone number in-case he got anything in my price range. Less than 10 minutes later Stuart called and told us that the Volkswagen had not been sold after all. We went back and Stuart took time away from his family to stay past closing to fill out my paperwork. Stuart gave great customer service regardless of the fact that I was buying a $10,000 Volkswagen and not a $40,000 BMW. More
by royals2005
June 27, 2012
Both Stuart and Summer were very easy to work with. Stuart was very willing to stay late to accommodate my schedule. He also seemed genuinely concerned that I choose the right car. I would recommend th Stuart was very willing to stay late to accommodate my schedule. He also seemed genuinely concerned that I choose the right car. I would recommend them both. More
by tjneiman
June 27, 2012
Stuart was the best salesman I have ever had the pleasure of doing business with. Professional and no pressure attitude. "Just the facts" he let us make our own decision. Great Guy. Someone needs t of doing business with. Professional and no pressure attitude. "Just the facts" he let us make our own decision. Great Guy. Someone needs to give this guy a raise! More
by Carrington Schrader
Employees Worked With
Stuart Sisino
