BMW of Ann Arbor

This was the best experiences I've had buying a new car. I had visited other dealers but came back to BMW of Ann Arbor because of the wonderful reception on my first visit. All the staff were pleasant, frie I had visited other dealers but came back to BMW of Ann Arbor because of the wonderful reception on my first visit. All the staff were pleasant, friendly,professional and knowledgeable of the vehicles. I was never pressured or hounded.The facts were presented enabling me to reach my own conclusion.I believe I received a fair price (what I was expecting based upon my research) and paid a fair price for the purchased vehicle. More

One of the best experiences I've had buying a car. I never felt pressured, the True Pricing is great and I was offered a reasonable amount for my trade. never felt pressured, the True Pricing is great and I was offered a reasonable amount for my trade. More

Ashley was very knowledgable with BMW and very pleasant to work with on finding the car I was looking for. I will buy my next car with her. to work with on finding the car I was looking for. I will buy my next car with her. More

The management and sales team at BMW Ann Arbor have worked tirelessly to put BMW A2 on top of the dealer list in the area. This is once again a first class operation and I will definitely return to pu worked tirelessly to put BMW A2 on top of the dealer list in the area. This is once again a first class operation and I will definitely return to purchase again from them. Alex Upshur is excellent, and knows his stuff, which is saying a lot as it is rare to find a sales associate who can discuss ( with knowledge) features, operation and performance of every car they might sell. Alex has done his homework, and answered every question I had relating to two cars I was looking at, and he was right in what he said. I recommend BMW of Ann Arbor as a hometown sales and service center you can rely on and feel at home at. That is a tall order these days but they do it every day. I have been in over seven times this month during and after my purchase and it's the same every time- perfect ! More

Service has been a strong reason for me to come to this dealership. They are efficent, get you signed up and in a loaner fast. Come a little early, no problem. Past Sales Management was not friendly or ver dealership. They are efficent, get you signed up and in a loaner fast. Come a little early, no problem. Past Sales Management was not friendly or very interested in my business after three year lease and was looking at other dealerships. Noticed new people in sales and went to meet them. It was a great experince and went with another new car. The process was excellent and found what i was looking for and a resonable price. It has been a few weeks and know that I have the right car for what I was looking for. Was helped to go the right direction on my selection. No feeling that I was taken advantage of. More

Fantastic experience, and Alex was a total rock star!!!! Very pleased with the experience!!! I enjoyed the experience so much that I passed 3 closer BMW stores, just to deal with Alex and BMW of Ann Arbor. Very pleased with the experience!!! I enjoyed the experience so much that I passed 3 closer BMW stores, just to deal with Alex and BMW of Ann Arbor....their reputation and ease of doing business was exceptional. More

Dealing with Alex made buying a used car a dream! He was very thorough, patient and took the time to answer any questions that I had promptly. He fully walked me through the entire process and I never felt very thorough, patient and took the time to answer any questions that I had promptly. He fully walked me through the entire process and I never felt as though he was rushing me to "close the deal". I have already recommended a friend to your dealership as a result of the outstanding service that Alex provided me. More

I have been going to this dealer since I moved to Ann aarbor two years ago. I like the service department very much--especially Kevin. I appreciate his knowledge--always a smile and very professional--t aarbor two years ago. I like the service department very much--especially Kevin. I appreciate his knowledge--always a smile and very professional--the best! The service manager is always very attentive too. I recently purchased a new BMW and my sales person was Leonard martin. I bought a new car and he was so nice-knew all about the cars--kept me informed and did follow up calls. He really cares--very patient in showing me all the new gadgets. excellent salesperson! More

working deals with loenard was grate and fun he was a happy person and made things seem easier than what they are.... he is a grate sales person...... happy person and made things seem easier than what they are.... he is a grate sales person...... More