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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.5
1,168 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,169 reviews

May 31, 2025

Sovann who is my service advisor is the best. My car broke down and she was able to accommodate me without an appointment. She kept me updated regularly with progress and fixed my car at a reason More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovannn
Report | Print
May 30, 2025

Myron always delivers top notch service. He communicates throughout the service appointment. I was pretty frustrated this time around but having my car back within the day helped. More

by Bwttina Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Report | Print
May 29, 2025

Very nice and helpful professional will visit again job well done thank you thank you More

by crachel1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
May 30, 2025 -

BMW of Arlington responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

The dealership was great, customer service was excellent and very attentive to what I needed done. More

by sharp4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Mott Jr
Report | Print
May 30, 2025 -

BMW of Arlington responded

Hi, thank you so much for the positive review! We're looking forward to your next visit with us!

May 29, 2025

Friendly, knowledgeable and efficient. Sovann kept me informed and ensured everything ran smoothly, great experience from start to finish! More

by paco1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun, Debbie Wilson
Report | Print
May 30, 2025 -

BMW of Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Sovann here at BMW of Arlington! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Rene Laurel was my Service Advisor. I must say out of the 3 years of service with BMW of Arlington. One word describe my experience with Rene Laurel was IMPECCABLE. Thank you. More

by ivy.marguret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene A. Laurel Service Advisor.
Report | Print
May 29, 2025 -

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 26, 2025

Great dealership. .clean, very knowledgeable staff.very helpful staff that always make sure you're taken care of. More

by portiamoore824@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebony, Hamesh, Debbie Wilson
Report | Print
May 27, 2025 -

BMW of Arlington responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2025

Service was good, My service advisor was very professional and everything was smooth with him. The sales experience was not the greatest. Purchased my bmw after the lease ended and I would defini More

by pgrayy89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service Department was great
Report | Print
May 30, 2025 -

BMW of Arlington responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Tim Branch General Manager tbranch@group1auto.com

May 22, 2025

Professional friendly service. Enjoy Savon bc she always gives a hundred percent of ability to serve and accommodate the customer. More

by druwilkie2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savon
Report | Print
May 24, 2025 -

BMW of Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. If you have any further questions, please give us a call. We're always happy to help!

May 17, 2025

Service was performed without any problems and staff very helpful. Vehicle was ready when promised and so far very satisfied More

by gasbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
Report | Print
May 18, 2025 -

BMW of Arlington responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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