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BMW of Arlington

Arlington, TX

4.5
1,298 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,298 reviews

December 07, 2025

Service was excellent. It was excellent due to my service advisor Rene Laurel. He is knowledgeable and great customer service. More

by taraenglish86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
December 04, 2025

Repair was done within promised time frame. Staffs were very professional and informative. Highly recommended and thank you! More

by Jodatvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

BMW of Arlington responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 03, 2025

Reesh is my guy. Always on point with everything I need and makes my visits so much easier. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh
Dec 05, 2025 -

BMW of Arlington responded

Hi, thanks for your praise and kind comments about Reesh. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2025

All the sales team were very helpful, patient and knowledgeable. Didn’t fee pressured at all and made the overall experience comfortable. More

by marcustramel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur
Dec 03, 2025 -

BMW of Arlington responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2025

Very attentive and extremely helpful. Highly recommend! Shout out Rylie Sprehe for the excellent service More

by Speedfx_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryley Sprehe
Dec 01, 2025 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2025

Received mail outreach from BMW of Arlington and had been apprehensive for some reason to use them. Once my vehicle became a safety concern and dollars out of pocket, I called them up one day. Rene quickly More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Dec 02, 2025 -

BMW of Arlington responded

Hi Mason, we're happy you found Rene to be so supportive during your experience here at BMW of Arlington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2025

My advisor Reesh was very polite and very professional even when the department was very busy! More

by Jjennyb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

BMW of Arlington responded

Hi, we're happy you found Reesh to be so supportive during your experience here at BMW of Arlington. If you have any further questions, please don't hesitate to reach out!

November 26, 2025

It consistently provides excellent service and keeps you informed of the progress on completion of your service work More

by hsclapper8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Laurel
Nov 26, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2025

Untrustworthy & unnecessary upselling. Had a bad experience with the service consultant and when I spoke to the service manager he was even worse and instead of listening to the customer u More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
C Nguyen
Nov 26, 2025 -

BMW of Arlington responded

MV, thank you for taking the time to share this feedback. I’m disappointed to hear about your experience and that we did not earn your trust during this visit. That is not the standard we hold ourselves to. I would appreciate the opportunity to personally review what happened, address any concerns about recommendations made, and make this right for you. Please reach out to me directly at tbranch@group1auto.com or (817) 436-5845 so I can look into your visit in detail. Your experience matters, and I want to ensure you feel confident and respected every time you come to our dealership. — Tim Branch, General Manager

November 26, 2025

Rene was very kind from start to finish! Very knowledgeable & answered my manu questions ! Thanks More

by kcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 26, 2025 -

BMW of Arlington responded

Hi, we're happy you found Rene to be so supportive during your experience here at BMW of Arlington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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