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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.5
1,243 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,243 reviews

September 13, 2025

My BMW advisor is the best hands down… the customer service is a #1. Awesome More

by APeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Duckworth, Debbie Wilson, Tim Branch
Report | Print
September 13, 2025

Scheduled in and out as promised. Reesh from the service dept. kept me informed of the progress through out the visit. More

by TARIQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Report | Print
September 13, 2025

Chad is absolutely amazing! !!! He has been so helpful and truly cares about his customers!! More

by adamsharp21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Sep 14, 2025 -

BMW of Arlington responded

Hello, we're happy you found our staff Chad to be so supportive during your experience here at BMW of Arlington. We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Good experience in the beginning but lost connection when I asked about wrong key to sales rep More

by mheineman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson, Tim Branch
Report | Print
September 10, 2025

Best service yet! My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and More

by karentp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson, Tim Branch
Report | Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 10, 2025

I bought my X5 here about 9 years ago. Always a warm atmosphere and good place to bring my car for service More

by jude1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Report | Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

The dealership is busy but the customer service is very good. Rene, my service rep was very helpful. More

by ioneblessed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Report | Print
Sep 10, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2025

STAY AWAY FROM THESE SCAMMERS! The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM moun More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bernie, Debbie Wilson, Tim Branch
Report | Print
Sep 11, 2025 -

BMW of Arlington responded

We take all concerns very seriously and would like to clarify a few points. At BMW of Arlington, all repairs and inspections are performed by certified BMW technicians using OEM parts, and we document all work completed. We never authorize or perform part-swapping with non-OEM components. We understand how frustrating it can be when a vehicle doesn’t meet expectations after purchase, and we regret that you feel your experience did not align with our standards. We would like the opportunity to review your service history and inspection records in detail. Please contact our management team directly so we can work with you to address your concerns. Our goal is always to ensure transparency, professionalism, and confidence in every purchase and service experience. Tim Branch General Manager tbranch@Group1Auto.com

September 07, 2025

Friendly & thought service from Mohammad. Highly recommend him as a service rep. The Uber shuttle service is a plus! More

by steph.probasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Report | Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2025

I am writing to express my utmost satisfaction with the recent service provided for my vehicle. The entire experience was exemplary, and I feel compelled to commend your team for their professionalism and More

by luan.nguyel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson, Tim Branch
Report | Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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