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BMW of Arlington
Arlington, TX
1,330 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
January 22, 2026
My daughter’s BMW engine overheated, so she had her BMW towed to Arlington to get the engine replaced. My warranty paid them the money. They had it over 10 weeks and they had to put 2 engines in it because towed to Arlington to get the engine replaced. My warranty paid them the money. They had it over 10 weeks and they had to put 2 engines in it because the 1st one had water in it. So the second one was put in and she went and picked it up and on the way home it overheated. Well they were closed of course when this happened. So she was stranded in a convenience store. In the time they had her car, they never offered her a loaner car. Now her car is in a parking lot broke down. This dealership is a joke. Especially for a BMW dealer. You expect more from a luxury car dealership, but not this one. More
by marinewife234
Employees Worked With
Service
January 21, 2026
Based on this experience, it is my opinion that Kaleigh Couch would benefit from additional customer service and professionalism training. The lack of effective communication skills, attentiveness, and pro Couch would benefit from additional customer service and professionalism training. The lack of effective communication skills, attentiveness, and professional demeanor demonstrated during this interaction raises concern about her readiness to engage directly with customers. Until these issues are addressed, it may be appropriate to limit her role in customer-facing interactions to ensure that clients receive the level of service expected from BMW Arlington and consistent with the BMW brand. More
by kesaunskreations
Employees Worked With
Kaleigh Couch
January 19, 2026
This is my 4th lease from this dealership! The staff is outstanding in every way, and I highly recommend you consider getting a BMW first of all, the ultimate driving machine, and get it from The staff is outstanding in every way, and I highly recommend you consider getting a BMW first of all, the ultimate driving machine, and get it from BMW of Arlington to get the best buying experience possible!!! More
by dst328
January 18, 2026
While BMW Arlington is further away from me than the other locations, Mateo always takes great care of me. I will never willingly work with anyone else. other locations, Mateo always takes great care of me. I will never willingly work with anyone else. More
by Taijnewman
Employees Worked With
Mateo Cabrera
January 14, 2026
The staff is very professional and the service department diagnosis your vehicle in a timely manner. They are honest with the recommended service and are very trustworthy. diagnosis your vehicle in a timely manner. They are honest with the recommended service and are very trustworthy. More
by toshalove
Employees Worked With
Mateo
January 13, 2026
Great experience. I was able to work with the salesman completely remotely and the perfect M3 was hand delivered. I was able to work with the salesman completely remotely and the perfect M3 was hand delivered. More
by GuytonG
