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BMW of Arlington

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.5
1,484 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,484 reviews

September 15, 2025

Staff was nice service could’ve been faster with oil change. Overall everything was good More

by jkimbrough0933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo C
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Sep 17, 2025 -

BMW of Arlington responded

Thank you for your review! We're so glad you had a positive experience with our staff. We apologize for any delay in your oil change and will work on improving our efficiency. We appreciate your business and hope to see you again soon!

September 13, 2025

My BMW advisor is the best hands down… the customer service is a #1. Awesome More

by APeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Duckworth
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Sep 15, 2025 -

BMW of Arlington responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

September 13, 2025

Scheduled in and out as promised. Reesh from the service dept. kept me informed of the progress through out the visit. More

by TARIQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
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Sep 15, 2025 -

BMW of Arlington responded

Tariq, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 13, 2025

Chad is absolutely amazing! !!! He has been so helpful and truly cares about his customers!! More

by adamsharp21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Print
Sep 14, 2025 -

BMW of Arlington responded

Hello, we're happy you found our staff Chad to be so supportive during your experience here at BMW of Arlington. We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Good experience in the beginning but lost connection when I asked about wrong key to sales rep More

by mheineman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

BMW of Arlington responded

Hello, I’m sorry to hear you had a negative experience. That’s not the standard we expect. Please reach out so we can understand what happened and resolve it quickly. I appreciate you bringing this to our attention. Sincerely, Brad Bemis Sales Manager  bbemis@group1auto.com (817) 436-5718

September 10, 2025

Best service yet! My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and More

by karentp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 10, 2025

I bought my X5 here about 9 years ago. Always a warm atmosphere and good place to bring my car for service More

by jude1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
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Sep 12, 2025 -

BMW of Arlington responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

The dealership is busy but the customer service is very good. Rene, my service rep was very helpful. More

by ioneblessed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Print
Sep 10, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2025

Friendly & thought service from Mohammad. Highly recommend him as a service rep. The Uber shuttle service is a plus! More

by steph.probasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Print
Sep 12, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 07, 2025

STAY AWAY FROM THESE SCAMMERS! The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM moun More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Debbie Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie
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Sep 11, 2025 -

BMW of Arlington responded

We take all concerns very seriously and would like to clarify a few points. At BMW of Arlington, all repairs and inspections are performed by certified BMW technicians using OEM parts, and we document all work completed. We never authorize or perform part-swapping with non-OEM components. We understand how frustrating it can be when a vehicle doesn’t meet expectations after purchase, and we regret that you feel your experience did not align with our standards. We would like the opportunity to review your service history and inspection records in detail. Please contact our management team directly so we can work with you to address your concerns. Our goal is always to ensure transparency, professionalism, and confidence in every purchase and service experience. Tim Branch General Manager tbranch@Group1Auto.com

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