Back

BMW of Arlington

Arlington, TX

4.5
1,271 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
Contact Dealership

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,271 reviews

September 25, 2025

Service was completed. Quickly without issues. The service advisor was very responsive to my questions. More

by bfunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

BMW of Arlington responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2025

⭐⭐⭐⭐⭐ 5/5 I absolutely love BMW of Arlington! Every time I come in, the experience is smooth, professional, and reliable. I especially want to give a huge shoutout to Sovann in the service depart More

by Cjjohnsonbronco72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann
Sep 25, 2025 -

BMW of Arlington responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

Second time I have taken my car in and they broke something not related to the problem. More

by Whitneycarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

BMW of Arlington responded

We're truly sorry to hear about your recent experience. We would appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Please reach out to Chuong Nguyen cnguyen@group1auto.com

September 22, 2025

BWM always has exceptional customer service. All the service agents are kind, courteous, and extremely helpful. It’s the reason I keep returning for service to my vehicles. More

by fniemritz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Sep 23, 2025 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 19, 2025

Great customer service. Oil change was good and I got my car back nice and clean. More

by Lnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo
Sep 21, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

The service experience was excellent. Communication was seemless and courteous. Car was received clean and on time. More

by Kapil Anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Sep 19, 2025 -

BMW of Arlington responded

Hi Kapil, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2025

Riley is the best service advisor, he’s always honest and very knowledgeable about BMW! He puts the customer first which is great appreciated! More

by Berta Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Sep 18, 2025 -

BMW of Arlington responded

Berta, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Staff was nice service could’ve been faster with oil change. Overall everything was good More

by jkimbrough0933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo C
Sep 17, 2025 -

BMW of Arlington responded

Thank you for your review! We're so glad you had a positive experience with our staff. We apologize for any delay in your oil change and will work on improving our efficiency. We appreciate your business and hope to see you again soon!

September 13, 2025

Chad is absolutely amazing! !!! He has been so helpful and truly cares about his customers!! More

by adamsharp21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 14, 2025 -

BMW of Arlington responded

Hello, we're happy you found our staff Chad to be so supportive during your experience here at BMW of Arlington. We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2025

My BMW advisor is the best hands down… the customer service is a #1. Awesome More

by APeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Duckworth
Sep 15, 2025 -

BMW of Arlington responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!