Back

BMW of Arlington

Arlington, TX

4.5
1,470 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
Contact Dealership

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 1,470 reviews

September 16, 2026

Trevor was effcient and timely. I enjoyed working with him. He worked hard for my dea More

by stormcloud1922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Sep 18, 2026 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Good quality work, but they do not have a loaner cars the service personnel was at their best, very professional More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

BMW of Arlington responded

Thank you, Charles, for your wonderful review! We're thrilled to hear you found our service personnel to be very professional and that you appreciated the good quality work. We understand the importance of having loaner cars and will work on improving this aspect of our customer-centric support. We look forward to welcoming you back!

September 15, 2026

This has been the best experience while buying a vehicle I have ever had. The customer service was amazing, dealing with finance, which is normally a pain, was great, and the overall experience was excelle More

by Corey Carlisle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Hernandez
Sep 18, 2026 -

BMW of Arlington responded

Hi Corey, we are so happy to read such a great review about BMW of Arlington! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 15, 2026

This is the worst service department. They are rude and disrespectful to customers and they don't do good work. When I took it for a break job they didn't install everything back on th More

by Bwalpvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

BMW of Arlington responded

We're sorry for the frustration this situation has caused. Although BMW of Arlington does not stock aftermarket parts, we agreed to help locate and replace the aftermarket brake caliper shield. We will need the vehicle returned to properly diagnose the brake noise. Based on our previous inspection, the brake rotors measured below specification, and we recommended replacing them; however, that repair was declined. The rotors may be contributing to the current noise, but we cannot confirm the cause without inspecting the vehicle again. We remain committed to working with you toward a resolution. Chuong Nguyen Service Manager cnguyen@group1auto.com

September 12, 2026

The team got me in and out within an hour. Service was grear and they left my BMW looking new. More

by thompsonhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2026

They have Every thing you need for your BMW and then some. Excellent service here More

by olasha.maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleigh C
Sep 14, 2026 -

BMW of Arlington responded

Olasha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Arlington. If you have any further questions, please don't hesitate to reach out!

September 11, 2026

Professional and dedicated support team , my car was ready on time , the bmw advisor was super helpful , his name was Reesh More

by Nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh
Sep 11, 2026 -

BMW of Arlington responded

Nasser, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2026

I have been more than happy with BMW of Arlington’s service department. Reesh is fantastic to deal with. He communicates very well and is extremely friendly. Won’t take my car anywhere else! More

by pstrange1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reesh Ismail
Sep 02, 2026 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2026

The service quick delivery and efficient to your time clean return to customer with outgoing service representative to make sure your their top priority More

by golds_speck.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann
Aug 31, 2026 -

BMW of Arlington responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2026

Quick and easy service. Will was courteous and helpful. No loaner available but uber courtesy was helpful. More

by marcustramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Aug 31, 2026 -

BMW of Arlington responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!