BMW of Arlington

Sarah was great! We will be back because of her and her expertise. Thank you We will be back because of her and her expertise. Thank you More

I had an outstanding experience at BMW of Arlington. My service advisor, Reesh, was absolutely amazing. He was professional, knowledgeable, and kept me informed throughout the entire process. My oil cha My service advisor, Reesh, was absolutely amazing. He was professional, knowledgeable, and kept me informed throughout the entire process. My oil change and tire replacement were completed efficiently, and everything was handled with great care. What truly stood out was Reesh’s dedication to customer service. He even answered my calls and helped me after hours. While he was away from the dealership attending training, he still took the time to walk me through everything, answer my questions, and make sure I was taken care of. He was incredibly patient, responsive, and genuinely cared about providing the best experience possible. I can’t thank Reesh enough for going above and beyond. BMW of Arlington is fortunate to have someone like him, and I highly recommend both Reesh and the dealership to anyone looking for exceptional service. More

From the initial call finding out about the truck, coming in to see the car, the salesman was so nice! He wasn’t too pushy to sell me a car, he was patient with me and the finance manager was cool and he wor in to see the car, the salesman was so nice! He wasn’t too pushy to sell me a car, he was patient with me and the finance manager was cool and he worked me and got the payment I was comfortable with! Everything was smooth and I appreciate you guys! More

Waited more than 3 hours for first service and more over service was done partially service was done partially More

Overall, service department has major integrity issues from service actually completed to system documentation. For this reason, next BMW purchase will be from another dealership. Regarding 8/4/26 onl from service actually completed to system documentation. For this reason, next BMW purchase will be from another dealership. Regarding 8/4/26 only, Sarah did a great job in correcting their system to properly reflect my June purchase of 2 tires from this dealership So claim could be filed and my tire replaced. However, I was asked if I had purchased another tire somewhere else since purchasing tire from them in June. That I could not believe because 1) there is a 1 year warranty on tire, 2) I do not have $400 just lying around for a tire since just purchased 2 tires in June, and 3) was offensive to think I would do this and further supported my comments about their integrity and transparency (we operate in that manner so she does too). More

Nick was fabulous. His customer service skills were great. He made sure to explain everything that would be done to the vehicle. His customer service skills were great. He made sure to explain everything that would be done to the vehicle. More

The staff here is absolutely amazing! Tim, Edin, and Nasser made my experience smooth and easy! Keep it up guys Tim, Edin, and Nasser made my experience smooth and easy! Keep it up guys More

When I visit the BMW location in Arlington, I feel at home. Because I bought a used car, I have had to make several trips up to the BMW location. The staff up there is very friendly, and they make me fee home. Because I bought a used car, I have had to make several trips up to the BMW location. The staff up there is very friendly, and they make me feel as if I am at home and I am welcome. It has been times that I was afraid to call for repairs because I have been up there so much. They are still welcoming and heartwarming on every visit that I make I always leave there with a smile on my face and I know that my vehicle is in good hands. My service consultant, Sarah Dobbs is the best.!! More

Reesh took care of me, very attentive great customer service. I will be a returning customer for sure! Very pleased with my services! service. I will be a returning customer for sure! Very pleased with my services! More

Everytime I bring my 2020 BMW X7 for service. Myron and is team makes sure there is a loaner car available and that my extended warranty is applied when needed. Myron and is team makes sure there is a loaner car available and that my extended warranty is applied when needed. More