BMW of Austin

I owrdered an i5 M60 from BMW of Austin. They were great to work with. Mike Hanaway was our salesman. He did a great job keeping us informed throughout the process and was easy to work with. They were great to work with. Mike Hanaway was our salesman. He did a great job keeping us informed throughout the process and was easy to work with. He had our backs. And the car is absolutely beautiful. It is SO much fun to drive! I’m very glad we bought from Austin BMW. They really take good care of you. We have had several BMWs, from various dealers. Our good experiences with Austin’s service department and their service writer, Kait Puckett, are why we decided to go with them when we bought the M60. Kait has always looked out for us. And in the end, you’re going to be servicing a car for a long time somewhere, so it better be someplace you trust. More

Our previous 2016 CPO X3 was getting long in the tooth. We designed a replacement online, then went to BMW of Austiin to see colors and options for ourselves. We got the typical BMW experience: top notch We designed a replacement online, then went to BMW of Austiin to see colors and options for ourselves. We got the typical BMW experience: top notch. Our sales person Gino accommodated all our desires, and he put us first in the queue! We ordered a custom 2024 BMW X3, and from order to delivery was an astounding 4 weeks! We have zero complaints with the way we were treated, from greeting to delivery. Everything is what we would expect from BMW: first class service. More

I'm not a pleased customer of the Service dept. Brought in my BMW IX50 with 7800 miles on it. It has uneven tread wear on the rear tires. The middle of the tires are at 2mm of tread while the ou Brought in my BMW IX50 with 7800 miles on it. It has uneven tread wear on the rear tires. The middle of the tires are at 2mm of tread while the outsides are at 5 to 6 mm. This is a Textbook problem with the tires being over-inflated. They are inflated at 44 psi which is what the specs on the door says to do. Service will not take care of me. Basically over $600 in tires, they are going to tell a person who bought a 100K vehicle to pound sand. Yeah, BMW is not for me. Going to go to a brand that cares about their customers. More

Thank You Gino, My car-buying journey at BMW North Austin was transformed into an unforgettable experience, thanks to Gino Cavazos. Having grown up with German cars since the 1980s and experienced pur Austin was transformed into an unforgettable experience, thanks to Gino Cavazos. Having grown up with German cars since the 1980s and experienced purchasing various BMW models such as the 3, 5, and 7 Series from official dealers in Belgium, the Netherlands, and most recently, the i7 from Borusan Automotive in Istanbul, Turkey, my standards and expectations are invariably high. Yet, Gino exceeded all these, offering an unparalleled buying experience that topped them all. His profound knowledge, passion for BMWs, and unwavering dedication to customer satisfaction shone brightly in every interaction. The process of purchasing my BMW X3 was made seamless, informative, and exceptionally delightful, showcasing his commitment to excellence, which stands out in the automotive industry. Gino’s approach transcends the typical car sale; it's about crafting a personalized experience that deeply resonates with my long-standing appreciation for German engineering. In summary, Gino Cavazos at BMW North Austin is the epitome of professionalism and personalized service, setting a new benchmark for what a car-buying experience should be. His expertise not only made me feel valued but also reaffirmed my passion for BMW vehicles, outshining my previous encounters across Europe and Turkey. I am thoroughly impressed with my new BMW X3 and highly recommend Gino to anyone seeking a distinguished and genuinely satisfying car-buying journey. He is, without a doubt, a true connoisseur of cars and customer satisfaction. More

Chris Reilly is your man! He is kind, funny, smart and truly personable. He was so so accommodating and patient with me in my search for my perfect bmw. I was kind of a pain a He is kind, funny, smart and truly personable. He was so so accommodating and patient with me in my search for my perfect bmw. I was kind of a pain and he handled me with pure grace. This was my first ever experience purchasing a new car and he made every step of the way a pure joy! He put up with my endless questions and requests and ultimately delivered me the sweetest bmw x3 Msport that I was searching for! From start to finish the process was quick, fun and super personalized. I am afraid I have been converted to Bmw for life! I have not stopped smiling every time I see my suv. Also, a shout out to the entire team that helped me drive away from the dealership. Pristine service, happy and engaging staff and a warmth that I have not felt in a delish environment before!!! I would give 10 stars if I could! More

The whole experience was great! Mike was very helpful and made everything easy. Love my new X5! Mike was very helpful and made everything easy. Love my new X5! More

Cory Rutherford with BMW of Austin is absolutely spectacular!! He was very patient with us while test driving and looking at different models, answered all of our questions, and was and IS always th spectacular!! He was very patient with us while test driving and looking at different models, answered all of our questions, and was and IS always there for us for any post purchase occasions, too! For example, he always greets us when we have to go to BMW for anything, still answers any and all of our questions. The entire BMW staff was amazing too, including financing as well. Thank You Cory and BMW of Austin, we will continue coming to You for any future car purchases, too, and will refer you both!! If you need a new ride, Cory Rutherford is Your Guy!! (They also have other brands in the used car department of the dealership too).:) More

Great People and Service! This is our third vehicle from BMW of Austin and it is always easy to work with Mike and the team. We look forward to working with Mike in the futur This is our third vehicle from BMW of Austin and it is always easy to work with Mike and the team. We look forward to working with Mike in the future More

Since 2001, our family has used the great services of Mike Hanaway to buy numerous new BMWs. We are always pleased with the personal attention and thoughtful remarks about our family. The Zass family. Mike Hanaway to buy numerous new BMWs. We are always pleased with the personal attention and thoughtful remarks about our family. The Zass family. More

Exceptional Service and Unforgettable Experience with My BMW Purchase. The level of customer service I received throughout the entire process was truly exceptional. My Client Advisor Ivan Fedko was patient BMW Purchase. The level of customer service I received throughout the entire process was truly exceptional. My Client Advisor Ivan Fedko was patient, attentive, and dedicated to making sure I felt comfortable and confident in my decision. He guided me through the various models, highlighting key features and explaining the advanced technologies. The purchasing process was seamless, thanks to the efficiency and professionalism! More