BMW of Austin

I had an outstanding experience working with Trent Jenkins and his Sales Manager at BMW. From the very beginning, Trent took the time to understand my financial goals, budget, and exactly what I was l Jenkins and his Sales Manager at BMW. From the very beginning, Trent took the time to understand my financial goals, budget, and exactly what I was looking for in a vehicle. He was professional, knowledgeable, patient, and genuinely focused on helping me find the right car rather than simply making a sale. What impressed me most was his commitment to securing exactly the type of vehicle I wanted and negotiating a lease deal that fit comfortably within my budget. Throughout the process, Trent was transparent, responsive, and dedicated to ensuring I felt confident in every decision. I would also like to recognize his Sales Manager for their support and teamwork. Together, they worked hard to secure a great deal and made the entire experience smooth, stress-free, and enjoyable. Their customer-focused approach and willingness to go the extra mile truly set them apart. I am extremely happy with my new BMW and grateful for the exceptional service I received. I highly recommend Trent and his Sales Manager to anyone looking for a professional, honest, and customer-centered car-buying experience. Thank you both for making this such a positive and memorable experience! More

I’ve been a service customer here since 2010 with service adviser Luis Peinado.Last week we traded up to a new 7 series. We were very happy with the service provided by client advisor Marc Smith and Sales Ma adviser Luis Peinado.Last week we traded up to a new 7 series. We were very happy with the service provided by client advisor Marc Smith and Sales Manager Ben Bennatt with the trade in and good deal on one their fleet vehicles with very low mileage, My wife and I are very happy. More

Chris Q was great, he really helped make the process very easy and smooth. I would highly recommend working with him and with BMW of Austin. easy and smooth. I would highly recommend working with him and with BMW of Austin. More

My BMW car buying experience with Charles was a delight ! I’m super excited to get in the car every day !!! ⭐️⭐️⭐️⭐️⭐️ I’m super excited to get in the car every day !!! ⭐️⭐️⭐️⭐️⭐️ More

Rachel and Ray were outstanding! Service was above and beyond our expectations! Definitely top shelf! Service was above and beyond our expectations! Definitely top shelf! More

Excellent customer service. The agent was very professional and courteous. The agent was extremely knowledgeable and took his time with making sure we received excellent service The agent was very professional and courteous. The agent was extremely knowledgeable and took his time with making sure we received excellent service. More

Very helpful and pleasant to work with. This was my 4th car from this dealership and I appreciate their professionalism. This was my 4th car from this dealership and I appreciate their professionalism. More

Professional and competent staff make for a pleasant experience. Their service department is one of the best in Austin. experience. Their service department is one of the best in Austin. More

Made an out of state purchase that was totally seamless. Chris Langenfeld was attentive and followed through on every detail throughout the process. Great experience all around. Chris Langenfeld was attentive and followed through on every detail throughout the process. Great experience all around. More

John Dickerson was an excellent Sales rep. Kind, very knowledgeable, and very respective.. he also guided us based on our needs and provided us with options. Kind, very knowledgeable, and very respective.. he also guided us based on our needs and provided us with options. More