I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, patient and supportive. His knowledge about the car model that I had inquired, was impressive. Price negotiation was honest, with no pressure, and the numbers very competitive. The car delivery from placing an order till pick-up was quick, slightly ahead of promised schedule. During pick-up once again I was presented all the car’s features, how to access and use them. The high level of service from friendly and professional staff of BMW of Austin has been great. I feel like customer satisfaction is their number one priority, therefore I highly recommend this dealership.