Back

BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

Directions

By Type

Showing 970 reviews

December 24, 2021

Mike H. was an excellent salesman, and really walked me through the various X3 builds the dealership offered. I found him to be thorough, patient, and really knowledgeable. The BMW of Austin, and Mike in p More

by varun.uttam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Dec 24, 2021 -

BMW of Austin responded

Thank you for your positive feedback! At BMW of Austin, our Sales Team strives to provide knowledgeable and thorough service and support to assist with the car-buying experience to meet your auto-related needs.

December 18, 2021

Eric Dominguez my representative is excellent. Very well organized and efficient. Service was prompt and loaner vehicle was very convenient. Overall exceptional job. More

by wcvdg28
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Dec 18, 2021 -

BMW of Austin responded

Thank you for your choice in BMW of Austin for your service needs. We're so glad to see you had such an exceptional time.

December 17, 2021

Very friendly. Fast service. Charles and Ben were so helpful. We were in and out in an hour and a half. Never purchased a vehicle so fast and easy. Great job, gentlemen. More

by Smc4859
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Ben
Dec 17, 2021 -

BMW of Austin responded

BMW of Austin appreciates your kind words and positive rating. We are so glad you had a great experience with us and hope to see you again! Have a great day!

December 17, 2021

Guys there are so helpful and nice. I recommend this place to get a car. More

by Sofiia Kostenko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Fedko
Dec 17, 2021 -

BMW of Austin responded

Thank you for taking the time to leave us a great review, Sofiia! It was a pleasure to work with you, and we look forward to your next visit.

December 17, 2021

It was easy to make the appointment; my service tech connected with me in a short time, laid out the plan and got me on my way. She stayed in touch over the course and kept me fully informed. Turn-in o More

by txwcav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 18, 2021 -

BMW of Austin responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are happy to know of your experience with our Service Department. Thank you for choosing BMW of Austin and we look forward to working together in the future.

December 13, 2021

Everyone is always friendly and helpful, it seems to be the standard at the dealership. Jose my service advisor delivered everything promised including expected timeline. From purchase to the first year More

by Cobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Dec 14, 2021 -

BMW of Austin responded

We are pleased to hear you had such a positive experience with us, Cobra! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

December 12, 2021

Speed of purchase transaction, and the staff was very welcoming. John Dickerson was. professional and knowledgable, Brett Swanson did a great job of explaining the many warranty plans and financing. opt More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,Brett Swanson, John Dickerson., and Jason
Dec 13, 2021 -

BMW of Austin responded

This is wonderful to know, Jeff! Thank you for taking the time to share your quilty car buying experience with us at BMW of Austin. We are pleased to know our Sales Team made such a positive impression on you and were able to help in any way possible. Congratulations on your new vehicle!

Dec 13, 2021 -

Ken responded

My name isn't Jeff.

December 11, 2021

Chris B is an excellent Service Advisor and Jordan is an awesome Master Technician ! They listened to a concern of mine regarding my vehicle and they could have definitely taken another route and said they More

by Lis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris B and Jordan
Dec 12, 2021 -

BMW of Austin responded

Lis, thank you for taking the time to write a positive review! We are glad to hear our Service Team went above and beyond to assist you with the highest level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

December 10, 2021

Awesome and relaxing environment. Easy to schedule with the service team. Best part- movie theatre. Helps the time go by when waiting on your car to be complete. Jake was awesome and very patient with me. More

by JHodgeBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 10, 2021 -

BMW of Austin responded

Hi there, Thank you for your positive rating. We are pleased that you enjoyed your visit to our Service Department. Thank you for choosing BMW of Austin and we look forward to working with you in the future.

December 10, 2021

The dealer was very helpful as well as the guy who helped me with all the signing material. Overall they were very helpful in getting the car to be ready. This place was way better than the south austin for More

by kyunghoon940111@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Dec 11, 2021 -

BMW of Austin responded

Hi there, We are happy to know that you found our Sales Department to be helpful. Enjoy your purchase and we appreciate your business. At BMW of Austin please know that you are always welcome here.

...
11
...