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BMW of Austin

Austin, TX

Overview
Reviews
4.5
970 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

November 08, 2021

Mike Hanaway is great! Mike took great care of us. We will definitely contact Mike for our next car! More

by rebeccamancha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Nov 09, 2021 -

BMW of Austin responded

Hello Rebecca, thank you for your kind words. We are pleased to learn of your positive experience with us here at BMW of Austin. We look forward to serving you again in the future.

Nov 10, 2021 -

BMW of Austin responded

Hello Rebecca, thank you for your kind words. We are pleased to learn of your positive experience with us here at BMW of Austin. We look forward to serving you again in the future.

November 08, 2021

Great customer service. The staff there are very friendly and are willing to help customers. More

by Hit man 7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, Hope
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Nov 09, 2021 -

BMW of Austin responded

Hello! We are so happy to know our Sales Team provided friendly and helpful customer service and your visit went well. We appreciate you visiting BMW of Austin and we look forward to seeing you again.

Nov 10, 2021 -

BMW of Austin responded

Hello! We are so happy to know our Sales Team provided friendly and helpful customer service and your visit went well. We appreciate you visiting BMW of Austin and we look forward to seeing you again.

November 06, 2021

Excellent customer service by service advisor. Would recommend the company to anyone wanting their BMW vehicle take care of. More

by terry.toole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Report | Print
Nov 06, 2021 -

BMW of Austin responded

Thank you for the great review and 5-star rating, Terry. We are pleased to know our Service Team ensured you had an excellent servicing experience for your vehicle. We look forward to your next visit here at BMW of Austin.

November 06, 2021

Scott CUNY is great. He always take great care of me. He is accommodating and has my car waiting More

by Drnathanbryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Report | Print
Nov 07, 2021 -

BMW of Austin responded

We're glad to learn we delivered such a great experience. If there's anything further we can do for you, just give BMW of Austin a call!

November 05, 2021

Scott Liedtke service contact is an outstanding service agent. Polite, knowledgeable, thorough, and quick to resolve. None better. My X5 is the best driving car I have ever had. It is a joy to drive. More

by Betty Dickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedtke, Andy Hathaway
Report | Print
Nov 06, 2021 -

BMW of Austin responded

We appreciate you for leaving your review, Betty. Our Service Team is always happy to help with your BMW X5. Thank you for trusting us with your business at BMW of Austin.

November 04, 2021

I saw a used car listed online and contacted the dealership- all of their representations were truthful and accurate and they were good to deal with. I flew into Austin from San Francisco to see the More

by Adam.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Nov 05, 2021 -

BMW of Austin responded

Adam, thank you for taking the time to share your car-buying experience with us! Congratulations on your new ride! We appreciate your feedback and hope to assist you again in the future.

Nov 05, 2021 -

BMW of Austin responded

Adam, thank you for taking the time to share your car-buying experience with us! Congratulations on your new ride! We appreciate your feedback and hope to assist you again in the future.

November 03, 2021

Great service and professional atmosphere Eric is my service representative who was attentive, sincere and helpful More

by kswest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric D.
Report | Print
Nov 04, 2021 -

BMW of Austin responded

BMW of Austin thanks you for the 5-stars and kind words. We look forward to future visits.

November 03, 2021

Chris was very professional, easy to work with and incredibly knowledgeable. He went the extra mile to help us find exactly what we wanted. Ben in finance was awesome as well. Great explanation around More

by Scott Cantrell.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langenfield
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Nov 04, 2021 -

BMW of Austin responded

Thank you, Scott. We're happy our team provided you with a great buying experience. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2021

Luis Peinado was exceptional. Checked my service record, advised service due soon & took care of it More

by janillad18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Peinado
Report | Print
Oct 31, 2021 -

BMW of Austin responded

Thank you for your exceptional feedback for our Service Team at BMW of Austin!

October 29, 2021

They resolved all the services in my car, leaving it so net and clean. I will recommended to Family. More

by noris.zeron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Report | Print
Oct 29, 2021 -

BMW of Austin responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at BMW of Austin, and we hope that you will continue to choose us as your dealership!

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