BMW of Austin

Customer service is excellent . Always on time. Very courteous and the place is very clean courteous and the place is very clean More

We brought our BMW in for maintenance and to fix an issue with the computer. Our Service Advisor Chris Brice was awesome. They even found a nail in a tire and so they replaced the tire as well. We got our ca with the computer. Our Service Advisor Chris Brice was awesome. They even found a nail in a tire and so they replaced the tire as well. We got our car back clean and in perfect working order. I highly recommend this dealership, because of their staff and their great customer service. More

Always get great service, from booking the appointment to final car wash. I couldn’t be happier. final car wash. I couldn’t be happier. More

All good, Charles was great. Cost was a bit higher than I thought it was going to be. But the service was great. thought it was going to be. But the service was great. More

Scott Cuny makes BMW service easy …a key reason why I love driving a BMW. love driving a BMW. More

The dealership sold me a warranty for lifetime oil changes. I pulled in and they told me a 2 hour wait, even though I had an appointment. It turned out to be a 4 hour wait. They were supposed to do changes. I pulled in and they told me a 2 hour wait, even though I had an appointment. It turned out to be a 4 hour wait. They were supposed to do a detailing on the car and they didn't. The service agent was aloof. DO NOT buy the extended oil change warranty or any warranty from these people. It was a horrible experience. More

Outstanding work and excellent customer service! Great staff very helpful and informative. I will recommend them staff very helpful and informative. I will recommend them More

Jose Fernandez was very helpful and accommodative. My appointment was for state inspection, but he is nice to cover the Oil change and Break fluid in the same appointment as well. This dealership doe appointment was for state inspection, but he is nice to cover the Oil change and Break fluid in the same appointment as well. This dealership does complimentary car wash most of the time. More

Always the best, most thoughtful, thorough, professional, courteous, timely service in Austin—and in the long run the least expensive, and done right the first time. Luis Penado always takes care of me like courteous, timely service in Austin—and in the long run the least expensive, and done right the first time. Luis Penado always takes care of me like family. More

Excellent service, communication and support throughout the process of leasing a new vehicle! I can only recommend. the process of leasing a new vehicle! I can only recommend. More