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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

September 02, 2021

Sheraz was an outstanding sales person. He spent lots of time ensuring I reviewed all options fully. No pressure, incredibly knowledgeable and very professional. Top shelf experience! Great inventory to ch More

by William.Andrew.davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sahibzada
Sep 03, 2021 -

BMW of Austin responded

Hi, William! Thank you for the 5-stars and feedback. BMW of Austin is glad your experience was outstanding. The team hopes to see you again.

August 29, 2021

Problem solved quickly and efficiently . Pleasant, capable staff, especially Erika. Excellent lounge/waiting area. Easy to make an appointment with someone who appeared to have good knowledge of the More

by Si79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
Aug 29, 2021 -

BMW of Austin responded

Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!

August 28, 2021

Wonderful dealer! Great service, very accommodating and on time service! Great coffee service as well!! More

by moshri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 29, 2021 -

BMW of Austin responded

Thank you! We appreciate your review! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.

August 28, 2021

Great buying experience with Mark S. The car selection was good, keep up the good work. We would definitely recommend buying from your dealership to our friends More

by Joe P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Aug 29, 2021 -

BMW of Austin responded

Hi Joe, We think it's fantastic that your buying experience was great. We hope that you enjoy your purchase and we are grateful for your recommendation. Thank you for choosing BMW of Austin and we hope to continue to assist with all of your future automotive needs.

August 28, 2021

Excellent service that completed quickly and thoroughly with personalized attention to the customer. My service rep Scott Cuny always gives a thorough report on work that must be done—the customer is alway More

by Lucien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Aug 29, 2021 -

BMW of Austin responded

Hi Lucien, We strive to ensure that we keep our customers updated and informed, so we are pleased to know of your recent visit with our Service Department. Thank you for choosing BMW of Austin and we look forward to your next visit.

August 28, 2021

BMW Austin is the best BMW dealership I’ve been too. Corey Rutherford was awesome! More

by Gingy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rutherford
Aug 29, 2021 -

BMW of Austin responded

Hi Gingy, It delights us to know that our team are the best you have worked with. At BMW of Austin we appreciate your business and we look forward to working together in the future.

August 28, 2021

Amanda, paid special attention to our needs and provided exceptional service.. this is my BMW service department ! More

by Arturo1espinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 29, 2021 -

BMW of Austin responded

Thank you for making us your Service Department. Here at BMW of Austin, we're here to ensure you are provided with quality service.

August 28, 2021

I am beyond grateful for what they were able to do for me in record time. I am a traveling Respiratory Therapist making my way across the country helping sever trying to combat Covid. They worked with me eve More

by M.Bearskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Garcia
Aug 29, 2021 -

BMW of Austin responded

Thanks for everything you do to keep our citizens safe. Here at BMW of Austin, we're glad to see you were on your way in no time. Let us know if we can help you again!

August 28, 2021

Great service, quick turnaround, great waiting room! I'm very satisfied with my 40i's first year maintenance visit. Pleasant experience! More

by dcdemers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Sep 04, 2021 -

BMW of Austin responded

Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!

August 21, 2021

They have a great staff. Excellent facilities and the best overall service and attention to detail More

by AleJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose F.
Aug 21, 2021 -

BMW of Austin responded

We appreciate your input. Thank you so much for being one of our valued guests and we look forward to your next visit!

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