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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

July 15, 2021

This is an outstanding BMW dealership with superb service. Chris Reilly, Sales Consultant and Joshua Wheelock, Finance and Insurance Manager, were both great to work with and extremely profession More

by scnavy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Joshua Wheelock
Jul 16, 2021 -

BMW of Austin responded

Hi there, Thank you for your kind words. It is great to know that our team were professional and great to work with. We hope that you and your wife enjoy your purchases. Thank you for choosing BMW of Austin and we look forward to working with you in the future.

July 15, 2021

Great Service Department and Josh Montana is a Great service representative. This ia our 2nd BMW we have bought from BMW of Austin and their service department is one of tbe biggest reasons why we driv More

by FYNWYN2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Jul 16, 2021 -

BMW of Austin responded

Hi there, Thank you for your positive review. We are thrilled our service team provides you excellent and professional experiences. We appreciate your loyalty and travel to see us. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing BMW of Austin.

July 07, 2021

I have never had any kind of negative issue with them in the 10+ years I have dealt with them. They always under promise and over deliver More

by Long67horn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Brett, Taylor
Jul 08, 2021 -

BMW of Austin responded

We're glad to learn you consistently leave BMW of Austin happy. We value your business, so thank you for choosing us!

July 07, 2021

I love BMW of Austin they have the best vehicles to choose from. I worked with Joshua Pascual and he was amazing his knowledge and expertise helped me to make a decision in which vehicle to purchase an More

by Natasha Aviles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
Jul 08, 2021 -

BMW of Austin responded

Thank you for the wonderful review, Natasha! We are so happy to learn that you were impressed with the service you encountered at BMW of Austin! We are glad to see that the knowledge and expertise of our team made a positive impression on you. Congratulations on your purchase; we hope to work with you again in the future.

July 06, 2021

Quick turnaround on my flat tire and rebalance. Love the tire insurance. No out of pocket. My service rep takes great care of me whenever I bring our cars in. More

by GenoJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedke
Jul 08, 2021 -

BMW of Austin responded

We are very happy the team here at BMW of Austin could provide you with a positive experience! Thank you, and have a fantastic day!

July 02, 2021

The staff are professional and quick in getting a deal worked out. More

by Spears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Moulinie
Jul 05, 2021 -

BMW of Austin responded

Hi there, Thank you for sharing the details of your recent visit. It is fantastic to know that our team were professional and timely whilst working with you. Enjoy your purchase and thank you for choosing BMW of Austin.

July 01, 2021

I felt like I was visiting with a friend instead of having my car serviced. Josh took such good care of me and my car. More

by Planetmai03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
Jul 02, 2021 -

BMW of Austin responded

We are delighted to hear this! Our Service Team always strives to provide friendly and personable customer service. Thank you for choosing BMW of Austin.

June 30, 2021

BMW of Austin does a very good job on my 550ix, keeps me well informed of the work status and has the lowest labor rates of any BMW dealership I have ever experienced. More

by craigdsellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Jun 30, 2021 -

BMW of Austin responded

Thank you for the 5-stars and for providing awesome feedback. BMW of Austin appreciates your business. We look forward to seeing you again.

June 30, 2021

Javier and the team were pleasant and very easy to work with. Javier always stayed in constant communication with my out of state purchase. More

by Cutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 01, 2021 -

BMW of Austin responded

Our team at BMW of Austin thanks you for the 5-star rating. We are so glad your experience was pleasant.

June 30, 2021

Good customer service And good time rate on Airbag situation and service More

by Brandonrohde1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the employees!
Jul 07, 2021 -

BMW of Austin responded

Brandon, thank you for the positive review. We are glad we could take care of your vehicle needs here at BMW of Austin!

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