
BMW of Austin
Austin, TX
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Amazing service, everyone works hard for your business, completely impressed and will buy more cars from them. John Dickerson took care of everything and got me the exact car built for me. completely impressed and will buy more cars from them. John Dickerson took care of everything and got me the exact car built for me. More
I got an appointment right away. Tim helped me identify all we needed to do. I got my loaner car right away. I was kept abreast of the work and everything was done perfectly. all we needed to do. I got my loaner car right away. I was kept abreast of the work and everything was done perfectly. More
I'm glad that Josh Montana was my Service Consultant. He was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an additional part which was delivered the next business day. Lastly, my car was ready to pick up at the time that I requested online. Great service which makes me a very happy customer! :0) More
Perfect in every way! I would like to commend Joshua Montana for his professional and very knowledgeable customer service. He represents your company with pride and it shows. Thank you! Jeff Perkins Montana for his professional and very knowledgeable customer service. He represents your company with pride and it shows. Thank you! Jeff Perkins More
Everything was great my service was done as I asked. The only thing was my cars exterior was returned to me with so much dirt on it I had to use the window washer to see through the windshield just to drive only thing was my cars exterior was returned to me with so much dirt on it I had to use the window washer to see through the windshield just to drive home. My bill even stated I got a car wash witch obviously I did not. I’ve never had my car returned to me more dirty than when I dropped it off More
Very professional staff @BMW of Austin. Liked the oil change discount. Even send a video of your vehicle within the shop to show needed repairs. change discount. Even send a video of your vehicle within the shop to show needed repairs. More
My appointment was quickly scheduled at a time that met my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks (and a car wash) were performed within the hour. Afterwards, Josh confirmed results of the safety checks. Checkout was quick and easy! More
I arrived early and was taken care of immediately. I was escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. More