BMW of Austin

Everything was great my service was done as I asked. The only thing was my cars exterior was returned to me with so much dirt on it I had to use the window washer to see through the windshield just to drive only thing was my cars exterior was returned to me with so much dirt on it I had to use the window washer to see through the windshield just to drive home. My bill even stated I got a car wash witch obviously I did not. I’ve never had my car returned to me more dirty than when I dropped it off More

I'm glad that Josh Montana was my Service Consultant. He was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an additional part which was delivered the next business day. Lastly, my car was ready to pick up at the time that I requested online. Great service which makes me a very happy customer! :0) More

I was very happy when I worked with Jon Farley. I received all services and support i needed. Thanks for all you did for me. received all services and support i needed. Thanks for all you did for me. More

My appointment was quickly scheduled at a time that met my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks (and a car wash) were performed within the hour. Afterwards, Josh confirmed results of the safety checks. Checkout was quick and easy! More

Very professional staff @BMW of Austin. Liked the oil change discount. Even send a video of your vehicle within the shop to show needed repairs. change discount. Even send a video of your vehicle within the shop to show needed repairs. More

Working with Mike Hanaway of BMW of Austin was an easy and productive experience. He was helpful and communicated often on delivery arrival. Highly recommended! and productive experience. He was helpful and communicated often on delivery arrival. Highly recommended! More

I arrived early and was taken care of immediately. I was escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. More

Best service after the sale for four year’s after the original sale . Service Advisor Charles Bellinger is the up most knowledgeable and friendly professional original sale . Service Advisor Charles Bellinger is the up most knowledgeable and friendly professional More

BMW of Austin was one of my best car buying experiences. They made it fast, easy and I will definitely be going back to them in the future. We worked with Charlie and he was very helpful. We made an appoint They made it fast, easy and I will definitely be going back to them in the future. We worked with Charlie and he was very helpful. We made an appointment and he had a car waiting for us to test drive when we arrived. When we were ready to purchase, he walked us through the internet purchasing so we could build our own. He kept us updated through the entire ordering process (about 4 weeks). And when it was finally time to pick up our new car he had everything ready to go and made it easy and painless for us. Would highly recommend working with Charlie! More

First time on this dealership and my experience was awesome. Eric at service department is the best. Bit that doesn't mean that the rest of the staff is nice. awesome. Eric at service department is the best. Bit that doesn't mean that the rest of the staff is nice. More