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BMW of Austin

Austin, TX

4.8
953 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 953 reviews

March 03, 2021

John was very informed and professional and helpful during our recent car search. He helped us find the specific configuration we were looking for. Very good to work with. More

by DPTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dickerson, Chuck Jett
Mar 04, 2021 -

BMW of Austin responded

Thank you for taking the time to mention Chuck and John! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work with you down the road at BMW of Austin!

March 03, 2021

Fast, personable, and very respectful, I’m moving to the area and looking for a new home BMW shop, you got my business, thank you! More

by john.pilkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery , Bruce Fluet, Chris Markey, Chuck Jett
Mar 04, 2021 -

BMW of Austin responded

John, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2021

Awesome everything about this dealership I give them a perfect 10.very comfortable and quiet atmosphere to relax while waiting on my vehicle. They also did an fantastic job on my BMw. Thanks guys keep up More

by stephaniebradford228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, Chris Markey, Chuck Jett
Mar 03, 2021 -

BMW of Austin responded

Thank you for the kind review! We are glad to know that you enjoyed your experience with us here at BMW of Austin.

March 02, 2021

Mike Hanaway is amazing guy! i bought my first BMW on Sep. 2020 and he was very flexible with the price, as much as he could of course! and available for my questions. Never pushy and very kind. We had m More

by Houman Azari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Chuck Jett
Mar 03, 2021 -

BMW of Austin responded

Thank you for the great review! We are so happy to learn that Mike's amazing service was pressure-free and personable. Congratulations on your first BMW; BMW of Austin hopes to work with you again. Welcome to the BMW family!

March 02, 2021

Josh Montana is a great service advisor, super nice guy too. My car drives like a dream now! Outstanding service all around! I’ll be back! More

by ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
Mar 03, 2021 -

BMW of Austin responded

Thank you for the kind review! Josh was happy to assist you with everything. We hope to see you again at BMW of Austin!

February 28, 2021

I brought my X1 in for its state inspection and a complementary systems check. All of the staff were very courteous and the waiting area was very comfortable. My service rep, Jose, made a recommen More

by J Morse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Mar 02, 2021 -

BMW of Austin responded

Thank you for taking the time to write a review and share your excellent experience with our Service Department! We appreciate you taking the time to mention Jose, and we will be sure to pass along your kind comments to him! Thank you for entrusting us with the service of your Audi X1! We hope to see you back again soon!

February 28, 2021

Mr Bellinger in Service explained perfectly what needed to be done to fix our car. He was pleasant, honest and timing was perfect. Thank you sir , for your professionalism and honesty. It was our pleasure. More

by N L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept-Mr Bellinger Fantastic!
Mar 02, 2021 -

BMW of Austin responded

Thank you for writing such a kind review! We will be sure to tell Mr. Bellinger from our Service Department of your kind words! We hope to see you back at BMW of Austin for your vehicle's next service!

February 26, 2021

Excellent service experience. Very courteous and helpful personnel such as my service consultant Scott Liedtke. Ease in scheduling and service completed in a timely fashion as promised. More

by rkrause1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedtke, service consultant
Feb 26, 2021 -

BMW of Austin responded

Thank you for sharing your excellent experience with our Service Department! BMW of Austin appreciates your business and your feedback! Please come back and see us with any of your future vehicle needs!

February 26, 2021

Josh was great!!!Thank you for your help with my car Josh was great!!! Thank you for your help with my car BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 26, 2021 -

BMW of Austin responded

Bill, Thank you so much for the five stars! We are thrilled to hear that you enjoyed working with Josh from our Sales Department! Congratulations on your new BMW!

February 25, 2021

This has been the second purchase we have made with Mike. He has been very friendly and explained everything about the car and pricing. He answered any questions we had. More

by rlwats45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Chuck Jett
Feb 25, 2021 -

BMW of Austin responded

Thank you for the kind review! We are delighted to know that Mike has provided two great car-buying experiences for you. Congrats and come back to see us at BMW of Austin!

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