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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

January 17, 2021

My visit was a last minute one. Always good quality and keeping up to the standards. Never been disappointed at this service center. Thanks to Luis , my advisor and Karen for squeezing me last minute. Kudo More

by anoopjylive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Sandoval, Luis G Peinado
Jan 18, 2021 -

BMW of Austin responded

Thank you for taking the time to share your excellent service experience with Karen and Luis! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 15, 2021

Alan is always awesome to work with. The team at BMW Austin are very professional. Thanks for great service and for the great job on my car. More

by pooleparty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 16, 2021 -

BMW of Austin responded

Thank you for the positive rating and review! We are happy to know that you had a good experience with us and with the help of the team, especially Alan. We value your business at BMW of Austin!

January 13, 2021

Great plus was the pick up and delivery of carEmployee Great plus was the pick up and delivery of car Employee who did this was outstanding Also practiced proper procedure for Covid Service department More

by Dianna Pickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Tim
Jan 14, 2021 -

BMW of Austin responded

Thank you for the awesome review! We hope you continue to choose BMW of Austin for all your automotive needs!

January 13, 2021

Best service I’ve ever had from a dealership. Larry was my salesman and Josh was my finance, both combined made it simple, easy and painless. I’ve bought from many dealers and even at my own dealership, ne More

by KLHLEE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stenson, Josh Wheelock
Jan 14, 2021 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at BMW of Austin and we hope that you will continue to visit us!

January 12, 2021

They gave me best deal on my tires and really worked with me on pricing. Service manager is really great person he helped me a lot. More

by raheemaashfaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager help me personally
Jan 12, 2021 -

BMW of Austin responded

Thank you for taking the time to write a review! We are happy to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

January 10, 2021

This was my first time I need go to this dealership and everyone was very helpful and friendly! It was very clean & covid friendly..thanks for the wonderful work! More

by Laurakcoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Jan 10, 2021 -

BMW of Austin responded

Thank you for highlighting the adjustments we've made to our policies. We hope to see you at BMW of Austin again soon!.

January 10, 2021

Outstanding dealer, the employees are courteous and always looking to make you feel welcome. The dealer is very clean and well maintained. Bought my car and will be maintain at this dealer. More

by jaaviles510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 11, 2021 -

BMW of Austin responded

We're so proud to receive your outstanding feedback for our team at BMW of Austin. Thank you so much for sharing and we hope you have a wonderful day!

January 08, 2021

I want him around and it was the best dealer I seen and they treat you very good and I was so happy with Troy and I'm gonna recommend at all the people More

by Mike.tabbaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Jan 08, 2021 -

BMW of Austin responded

Hi there, thanks for the great review. We're glad Troy has given you excellent service. We hope to see you again.

January 07, 2021

Just bought my second BMW from these guys. Mike Hanaway was my sales rep for both this and the previous purchase. They are great to work with, courteous, accommodating and downright friendly. Couldn't as More

by shighlander61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Jan 08, 2021 -

BMW of Austin responded

Thank you for taking the time to write a positive review! We are happy to hear Mike was able to help you find a great vehicle and was able to make your overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

January 07, 2021

Purchasing a vehicle from BMW North Austin was a seamless and efficient experience. The staff is friendly and our sales rep, Mike Hanaway, very professional, responsive and helpful. Prepare to be "wowed" More

by Gambit77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Jan 08, 2021 -

BMW of Austin responded

Hi there, thanks for the kind words! We glad to learn your experience with Mike was positive. Please let us know if there is anything else we can help you with.

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