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BMW of Austin

Austin, TX

4.8
953 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 953 reviews

July 08, 2022

Mike Hanaway is fantastic and great to work with. My wife and I have been purchasing automobiles from Mike for the past 25 years. Each purchase has been flawless, no pressure and fair prices. We w More

by veintemillas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Jul 09, 2022 -

BMW of Austin responded

Hello, All of us truly appreciate your return patronage and kind words. We hope that you are enjoying your purchase. Thank you for choosing BMW of Austin.

June 20, 2022

We recently purchased a vehicle from BMW Austin. A great experience working with Mike Hanaway! He's professional, kind, and has an impeccable service for his customers. Thank you!! More

by kim.sangmi
Recommend Dealer
Yes
Employees Worked With
SM&T Geocaris
Jun 21, 2022 -

BMW of Austin responded

Kim, thank you for your great review. We are thrilled to learn our Sales Team was professional and kind while providing an impeccable dealership experience. Congratulations on your new vehicle. Please don't hesitate to reach out to us at BMW of Austin if we can be of any further assistance.

May 04, 2022

Always pleased with my service at this shop. Recently brought the car in for breaks. Charles was transparent that he was quoting me for rotors because I'll likely need them and he didn't want th More

by bradfigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
May 05, 2022 -

BMW of Austin responded

Hello Brad, and thank you for choosing BMW of Austin for your service needs. We're delighted to know that our Service Team was able to accurately diagnose your vehicle and keep you up to date during the process. We appreciate your business.

April 29, 2022

Mike Hanaway is fantastic. Great customer service, experienced professional, and an overall great person to work with during my BMW shopping journey. More

by carlosenriquegarzagarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Apr 30, 2022 -

BMW of Austin responded

Thank you for sharing your review, Carlos. We are pleased to learn that you had a great experience working with our Sales Team. We look forward to seeing you in the future here at BMW of Austin.

April 16, 2022

Best Experience! ! Mike Hanaway truly cares about his customers (they make you feel like family) and goes above and beyond to make sure your are satisfied and happy! More

by cathaustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Josh Wheelock, Armani
Apr 17, 2022 -

BMW of Austin responded

We absolutely appreciate you coming to see us again here at BMW of Austin for your 9th purchase! Our team strives to provide a five-star service to all of our customers.

April 08, 2022

Mike Hanaway is fantastic! I just purchased my 4th BMW from him and he is always professional and knowledgeable. He's excellent with follow up after the sell as well. I high More

by Michelle Dolch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Apr 08, 2022 -

BMW of Austin responded

Thank you for your positive review. It is fantastic to know that our team could meet your expectations. Thank you for choosing BMW of Austin and we look forward to your next visit.

February 12, 2022

I recently purchased my vehicle from them. The service was outstanding and process easy. Jason was friendly and professional, we made contact via the internet and when I arrived at the dealership, there w More

by leonardjsintes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rucker, Jason
Feb 12, 2022 -

BMW of Austin responded

Thank you for your positive feedback! Our Sales Team at BMW of Austin knows how important the car-buying process is, so we always strive to provide an easy and professional experience. Thank you for your support, and please don't hesitate to reach out to BMW of Austin for any auto needs in the future.

February 07, 2022

BMW Austin has proven buying a car doesn’t need to be stressful. Best car dealership experience, by far. More

by Moira.Zinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Troy Massey
Feb 08, 2022 -

BMW of Austin responded

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at BMW of Austin. Come back and visit us any time, our Sales Team will be glad to assist, as always!

February 06, 2022

They were able to get an allocation for my car when in the times we are in is difficult. More

by Rono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rucker
Feb 06, 2022 -

BMW of Austin responded

We're always happy to do all we can to help you, Rono. Thanks for your review for BMW of Austin.

February 05, 2022

The people at the dealership were friendly, helpful, and knowledgeable. It was very nice not to have to haggle over a price and wait and wait for the salesperson to "talk to the manager" multiple times as More

by sara_sundstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Feb 06, 2022 -

BMW of Austin responded

Hi Sara, It makes us happy that our team was friendly, helpful, and knowledgeable whilst working with you. We hope that you are enjoying your BMW X3 and we appreciate your business. Thank you for choosing BMW of Austin and know that we are always here should you need us.

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