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BMW of Austin

Austin, TX

4.7
1,006 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 1,006 reviews

September 26, 2020

Best car buying experience. The sales person Mike Hanaway made it an easy and informative process, especially since I came from Houston. Dealership was easy, comfortable, and accommodating. BMW Genius Taylor More

by Htown owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway , Sean Weaver
September 21, 2020

This is the cleanest service facility where the representatives smile while asking what can I do for you. First rate quality and service. Thank you. More

by robert.charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Montana , Sean Weaver
September 21, 2020

I was looking for an SUV, and BMW was not on top of my list. However, I decided to take a look before making my final decision. Troy Massey was friendly, helpful and applied no pressure. In the ended I di More

by HenryM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Massey
September 19, 2020

Bought an X5 3weeks ago, worked with Charlie Baze and he is an excellent person to work with. He made sure the entire process was smooth and helped me understand all the features, finance options including More

by Vijay Kasturi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Baze, Andy Reeves
September 18, 2020

As always very great experience. The Team at this location is the best as always. Never a unsatisfied visit. Will always take my car to this location More

by Sandy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Montana and Team, Sean Weaver
September 17, 2020

Great Experience. Mike Hanaway is a pleasure to work with. I have gotten 4 Cars thru Mike. Mike, Josh Wheelock and the team are all great to work with. More

by DStewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
September 13, 2020

Great no hassle experience! Our service Advisor, Amanda Dehart, is very attentive, professionally courteous & friendly. Technical service quality, so far, is very good. In short, they demonstrate they car More

by Gris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart, Sean Weaver
September 12, 2020

Saw car online, called and Marc was our contact, got to dealership right before closing he was busy, but got us taken care of. An answered our questions without making us feel pressured and worked with us More

by Gloriap512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc smith, excellent, responsive without pressure
September 12, 2020

This was one of the best experiences I have had with BMW service! I have received service from other BMW dealers in California and Nevada and Austin, Texas is hands down the best! Fair, friendly and profess More

by evediane3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Peinado
September 07, 2020

Still the leading Dealership in customer service and repairs for my BMW. I recommend everyone to BMW of Austin on McNeil. The first BMW Dealership in Austin. More

by george007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Sep 08, 2020 -

BMW of Austin responded

George, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

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