BMW of Austin

The only BMW dealer in town I have just bought my third BMW from BMW of Austin and as usual, the process was painless. It was also my third purchase with Mike Hanaway as sales pe I have just bought my third BMW from BMW of Austin and as usual, the process was painless. It was also my third purchase with Mike Hanaway as sales person and he somehow got me a better deal on this new car compared to before. I appreciate how painless the process has been and the courtesy afforded to me by everyone involved was superb. More

Troy Massey is a Gem - One of a Kind Bought my 2nd BMW here from Troy Massey. Troy is seriously the most amazing sales person I've ever worked with. He goes out of his way to find what yo Bought my 2nd BMW here from Troy Massey. Troy is seriously the most amazing sales person I've ever worked with. He goes out of his way to find what you want and make things happen for you in the most smoothest fashion possible. He's kind, thoughtful, and thorough. I always know if I need something, he's going to work it out. In general I hate the car buying process but both of my experiences here have left me feeling like he's family - wouldn't want to work with anyone else. More

Great service. By far the best car buying experience you can get. The staff was all super helpful and get you what you are looking for. can get. The staff was all super helpful and get you what you are looking for. More

Charlie was very knowledgeable, professional, and pleasant to work with during the purchasing process, from ordering to delivery and following up. The whole process was really smooth, and I will defi pleasant to work with during the purchasing process, from ordering to delivery and following up. The whole process was really smooth, and I will definitely refer friends and family to Charlie B. and BMW of Austin. More

Amazing service at BMW of Austin We have worked with Troy at BMW of Austin for almost 20 years! The service is amazing and we appreciate the help and support that Troy and the entire We have worked with Troy at BMW of Austin for almost 20 years! The service is amazing and we appreciate the help and support that Troy and the entire team provides! It is truly a world class operation at BMW of Austin. More

A Fantastic experience My first contact was through the internet sales inquiring about an X5. Mike Hanaway reached out to me in a very professional manner and no pressure. My first contact was through the internet sales inquiring about an X5. Mike Hanaway reached out to me in a very professional manner and no pressure. My wife and I were not ready to schedule time to test drive one for almost 2 months later. Mike and I communicated a couple times before scheduling the appointment but again no pressure by him. (Unlike BMW of San Antonio and Temple who seemed to bombard me with emails and calls). Mike met with us , provided product experts to answer our questions with literally no sales pressure. He assisted us in getting further discounts that were put into place in November. Every step of the way Mike was outstanding. I also give 5 starts to BMW of Austin because this is the type of experience they want to provide to each of their customers or potential customers. Notably, I like most people don't like to go car shopping from the heavy pressure techniques....this experience was quite relaxing and at the pace my wife and I wanted. Obviously I can't speak enough about Mike Hanaway and the entire BMW of Austin team. More