BMW of Austin

Our first trip to the dealership was a look and see. Charlie Baze was very helpful and ‘no pressure’ sales pitch. He answered our questions and provided requested documents. After visiting other dealers Charlie Baze was very helpful and ‘no pressure’ sales pitch. He answered our questions and provided requested documents. After visiting other dealerships, we returned, did test drive and discussed financials and trade-in of my old car. Charlie prepared the required documentation and meeting with Finance officer, who also provided a quick turnaround. Overall, excellent Customer Service and professional staff. More

Troy Massey is great to work with I had a great experience at the McNeil BMW dealership. I was able to test drive cars by myself. Troy was very knowledgeable about the model I wanted I had a great experience at the McNeil BMW dealership. I was able to test drive cars by myself. Troy was very knowledgeable about the model I wanted and found me a perfect 2019 with M Sports and Premium package and interior and exterior color that I wanted for just the price I wanted to pay. I highly recommend him and this dealership. More

This place is top notch. The entire staff is amazing and I’ve never dealt with a dealership where I felt no pressure, or that they were playing the game of negotiating you down to the bone. Things are clear I’ve never dealt with a dealership where I felt no pressure, or that they were playing the game of negotiating you down to the bone. Things are clear, they work fast, they are swift and accommodating. We have bought both our cars from them, and could not be happier. More

Excellent car buying experience Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a pr Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a professional, kind, patient, and transparent salesperson working with me on the purchase of a car. I was very impressed with how knowledgeable he was about the options and it was clear that he was interested in meeting our specific needs for our vehicle rather than just making a sale. I genuinely don't think I will shop anywhere else again for a car. More

Great experience, great car and great service. We have been coming here for many years. Mike Hanaway has worked with us closely to make sure we got exactly what we wanted. been coming here for many years. Mike Hanaway has worked with us closely to make sure we got exactly what we wanted. More

Excellent Experience Bought a 2020 X3 from Charlie Baze at BMW of Austin. Charlie made the experience very easy on my part. Worked on ordering the exact car I wanted and k Bought a 2020 X3 from Charlie Baze at BMW of Austin. Charlie made the experience very easy on my part. Worked on ordering the exact car I wanted and keep me updated on the status of the order. The day I picked up the car everything was ready to go. The rest of the staff did a great job from the financing to the staff member who told gave a tutorial about the cars technology. More

Just bought our tenth car off of Troy Massey at BMW of Austin. As usual, Troy made the transaction extremely effortless...and even enjoyable. Everything about the car-buying experience with Troy at BMW Austin. As usual, Troy made the transaction extremely effortless...and even enjoyable. Everything about the car-buying experience with Troy at BMW of Austin is top-rate and high quality. I highly recommend them. More