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BMW of Austin
Austin, TX
970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 970 reviews
August 19, 2019
Great experience I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I g I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I gave them. More
by Smurphy5000
Employees Worked With
Troy Massey, Josh Wheelock and Ian Pilla
August 15, 2019
Consistently Great From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is a From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is all good! Thanks again. More
by bertvasut
Employees Worked With
Troy, Josh
August 07, 2019
Amazing experience - super happy with my new car! Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my fi Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my first time buying a BMW and look forward to working with Troy and his team again for my next vehicle! More
by sumitb87
Employees Worked With
Troy Massey
July 31, 2019
New M35i purchase Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competit Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competitive lease offer that no other dealer could match, even with cars costing much less. More
by Ovich56
Employees Worked With
Mike Hanaway
July 27, 2019
Incredible Experience Troy Massey is amazing at sales. I wanted a special car with charcoal metallic paint and a white interior. He held my hand every step of the way, and Troy Massey is amazing at sales. I wanted a special car with charcoal metallic paint and a white interior. He held my hand every step of the way, and I am now the delighted owner of one of the most beautiful cars on the planet. Exceptional service with a barista as part of the experience. I would not buy s car anywhere else. More
by Karen
Employees Worked With
Troy Massey
July 27, 2019
Premiere Service I have purchased 3 cars in the last seven years and the service I received all the way through the process was outstanding. I glad that a friend reco I have purchased 3 cars in the last seven years and the service I received all the way through the process was outstanding. I glad that a friend recommended BMW of Austin. Troy Massey and the rest of the staff are very knowledgeable and polite. I am extremely pleased. More
by Bill Stein
Employees Worked With
Troy Massey and Ben Bennett
July 23, 2019
Excellent experience and love my new car! Mike was so easy to work with and proactively communicates with me the whole time while we found me my dream car! Couldn’t have been more pleased with Mike was so easy to work with and proactively communicates with me the whole time while we found me my dream car! Couldn’t have been more pleased with the process (and the car!) More
by Avragolden
Employees Worked With
Mike Hanaway
July 22, 2019
Charlie Baze and BMW of Austin came through I was looking for a specific model with a limited number of exterior color options on a black interior. My time frame was very compressed since the ca I was looking for a specific model with a limited number of exterior color options on a black interior. My time frame was very compressed since the car was a birthday gift. I called Charlie and provided the requirements, the schedule, and the budget. He was able to locate a vehicle within two days. The car arrived on time and my wife was very surprised. The customer service and professionalism at BMW of Austin was top notch. Signing the papers in the finance department was very smooth. The entire staff was very courteous and I could tell everyone enjoyed their job. I would highly recommend using them to purchase a BMW. More
by mch7358
Employees Worked With
Charlie Baze
July 11, 2019
Best BMW dealership in Austin! Friendly staff and easy car purchase. Mike Hanaway (internet sales manager) was awesome and made it super easy to custom order my BMW. Also what's gre Friendly staff and easy car purchase. Mike Hanaway (internet sales manager) was awesome and made it super easy to custom order my BMW. Also what's great about this dealer is they will never try to charge you over MSRP with mark ups like some other dealers will. More
by atxg0lf3r
Employees Worked With
Mike Hanaway, Chris Markey
July 08, 2019
Great experience with my recent purchase. Enjoyed working with Troy Massey - very personable, down to earth. Did not feel any pressure. Their products will often sell with my recent purchase. Enjoyed working with Troy Massey - very personable, down to earth. Did not feel any pressure. Their products will often sell themselves but the sales and service staff made it all the more enjoyable. You can tell there's passion about BMW and its products at every stage. Look forward to working with the folks at this location in the future and couldn't be more happy with my new automobile. More
by smc1253
Employees Worked With
Troy Massey
