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BMW of Austin
Austin, TX
1,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,004 reviews
November 07, 2019
Excellent car buying experience Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a pr Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a professional, kind, patient, and transparent salesperson working with me on the purchase of a car. I was very impressed with how knowledgeable he was about the options and it was clear that he was interested in meeting our specific needs for our vehicle rather than just making a sale. I genuinely don't think I will shop anywhere else again for a car. More
by Raquel
Employees Worked With
Troy Massey
October 22, 2019
New M340 Very happy with the help we had finding the right car for us. Charlie never pressured us ever though it took us a couple of visits to pick out the one Very happy with the help we had finding the right car for us. Charlie never pressured us ever though it took us a couple of visits to pick out the one for us. More
by Rick
Employees Worked With
Charlie Baze
October 14, 2019
Excellent Experience Bought a 2020 X3 from Charlie Baze at BMW of Austin. Charlie made the experience very easy on my part. Worked on ordering the exact car I wanted and k Bought a 2020 X3 from Charlie Baze at BMW of Austin. Charlie made the experience very easy on my part. Worked on ordering the exact car I wanted and keep me updated on the status of the order. The day I picked up the car everything was ready to go. The rest of the staff did a great job from the financing to the staff member who told gave a tutorial about the cars technology. More
by rzaustin
Employees Worked With
Charlie Baze
October 07, 2019
Just bought our tenth car off of Troy Massey at BMW of Austin. As usual, Troy made the transaction extremely effortless...and even enjoyable. Everything about the car-buying experience with Troy at BMW Austin. As usual, Troy made the transaction extremely effortless...and even enjoyable. Everything about the car-buying experience with Troy at BMW of Austin is top-rate and high quality. I highly recommend them. More
by Joe S
Employees Worked With
Troy Massey , Sean Weaver
October 04, 2019
2nd Great Buying Experience! The new X3 we bought was our second purchase from BMW of Austin with Mike Hanaway. The entire experience was great, just like the first one! The new X3 we bought was our second purchase from BMW of Austin with Mike Hanaway. The entire experience was great, just like the first one! More
by Ted K.
Employees Worked With
Mike Hanaway
October 04, 2019
BMW of Austin Car Buying Experience Our car purchasing experience at BMW of Austin this past weekend was outstanding. Troy Massey, our sales consultant, and the entire BMW of Austin team Our car purchasing experience at BMW of Austin this past weekend was outstanding. Troy Massey, our sales consultant, and the entire BMW of Austin team were very professional and friendly. If you are in the market for a BMW, you owe to yourself to check out the folks at BMW of Austin! More
by Tom
Employees Worked With
Troy Massey
September 28, 2019
Great Experience!!! I recently purchased a BMW X4 from Andrew Reeves at BMW of Austin and it was a great experience! Andrew was honest, straightforward, knowledgeable, a I recently purchased a BMW X4 from Andrew Reeves at BMW of Austin and it was a great experience! Andrew was honest, straightforward, knowledgeable, and attentive. I don’t live in the Austin area so my first contact with Andrew was by phone. He took down my information and I told him what vehicle I was looking for. He sent me an email link to fill out a financing application and we corresponded through email/phone to finalize the price. I scheduled an appointment to drive into Austin to finalize my purchase and when I arrived he had everything ready to go. I was out the door within a couple of hours! Andrew made what can sometimes feel like an overwhelming process quite enjoyable for me. Everyone at the dealership was very friendly and I never felt pressured or uncomfortable. I love my new car and I would definitely purchase a vehicle from Andrew again. More
by Danica D
Employees Worked With
Andrew Reeves, Sean Weaver
September 27, 2019
Completely Satisfied I truly enjoyed the recent purchase of my new X5 from this dealership. The sales rep is very patient and professional. He did an outstanding job to I truly enjoyed the recent purchase of my new X5 from this dealership. The sales rep is very patient and professional. He did an outstanding job to make sure I am getting the kind of vehicle I want and I am 100% happy. More
by VincentDu
Employees Worked With
Charlie Baze
September 22, 2019
Absolute focus on customer satisfaction. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. More
by Dr. Ruiz
Employees Worked With
Mike Hanaway, Eric Dominguez
September 12, 2019
Great sales and great service I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our BMWs. When Chris took over as manager, we were very fortunate to work with Mike Hanaway. Our buying experiences couldn't have been more fun and pressure-free. And, the service department has helped me out in a jam a couple of times. Yes, we have been repeat customers a number of times. More
by Mhayward
Employees Worked With
Mike Hanaway, Chris Markey
